Senior Business Analyst

We are a high-tech boutique iGaming company. We love what we do, and people who do it. And not to brag too much, but over 500 of them already and growing!

With hubs in Europe, Africa, LATAM, we harness & celebrate the unique perspectives everyone brings. It allows us to see the full picture of the betting world in all its spectrum – and trust us, it’s beautiful.

We recruit, grow and develop our employees, no matter what career stage they’re at. Can’t spell success without U.

This is how we keep it cool:

• Promote Diversity
• Invest in People
• Be Responsible
• Have fun
• For the bettor
  
  

• Collaborating with other teams, such as ACQ, CRM, VIP, and customer service, to ensure that the CRM system is being used effectively and to identify areas for improvement.
• Identifying opportunities for upselling and cross-selling based on customer data and interactions.
• Helping to implement new sales and marketing campaigns by developing segmented lists of target customers and tracking their engagement.
• Review and analyze the performance of the marketing units.
• Develop advanced optimization plans for ACQ/retention campaigns.
• Monitor closely performance of the business.
• Proactive attitude towards continuous business optimization.
  
  

• Experience with ACQ, CRM and VIP business units.
• Ability to take large amounts of data and distill it into actionable insights.
• Strong Excel knowledge – must
• Online Gaming experience – must
• SQL Knowledge
• Strong understanding of gambling sector, both sport and casino advantage
• Strong problem-solving skills.
• The ability to think critically, in order to question assumptions and come to unbiased conclusions.
• The ability to communicate complex data and insights to non-technical stakeholders.
• Strong project management skills, in order to coordinate with cross-functional teams.
• The ability to listen to customers and understand their needs in order to develop relevant solutions.
  
  

• Competitive remuneration & bonuses (your awesome work deserves rewarding 🍾)
• Fun perks & benefits (goes without saying!)
• Smart, Senior and Competent colleagues to learn from and grow (and we’re just starting to expand and welcome Talents like yours 🙌)
• Very dynamic and proactive HR! Always something cooking around here: team buildings, parties, knowledge-sharing, etc. you name it 🤗
• Individual Development Program and continuous learning to fuel your professional growth
• Psychological safety and diversity. Culture Adds instead of Culture Fits 🌍
• Pet-friendly office (just in case you’re in the mood of showing-off your significant-other 🐶 🐈 🐇)
• Responsible gambling (with great fun comes great responsibility!)
• Open Doors, Open Minds: Transparency and Communication to share your thoughts, make the difference
• Global Stage, Local Touch. We operate internationally, but build culture on close-knit relationships and a supportive environment 🤝🏻