Help Desk Specialist

We are hiring a Help Desk Specialist at familiar Bank located in Jerusalem.

Role Description

This is a full-time on-site role for a Help Desk Specialist located in Jerusalem. The Help Desk Specialist is responsible for technical support, help desk support, troubleshooting, desktop computers, and customer support on a daily basis.

Qualifications

• Proven experience in providing technical support to end-users.
• Familiarity with Active Directory management, Exchange,user administration and image preparation.
• Strong troubleshooting and problem-solving skills.
• Experience with Windows administration and support.
• Basic knowledge of networking principles.
• Familiarity and knowledge of managing Citrix stations - an advantage.
• Familiarity with computing in financial institutions - an advantage.