Payments Operations Manager

Description

Moon Active is one of the world's fastest-growing mobile game companies, providing entertainment to millions of active users across the universe. The company is headquartered in the heart of Tel Aviv.

We are looking for a skilled Payments Operation Manager to join our growing team . As a Payment Specialist you will be responsible for overseeing the payment-related functions within the organization. This includes managing payment processes, optimizing payment systems, collaborating with external partners, ensuring compliance with financial regulations, and providing analytical insights to support decision-making and improving conversion.

The ideal candidate will possess a strong background in Payments systems, a solid understanding of payment regulations and trends, and excellent leadership and communication skills.

Responsibilities

• Manage and oversee aspects of payment processes, including but not limited to payment gateway integration, fraud detection and prevention, Monitoring acceptance rates and chargeback management.
• Optimize payment systems, ensuring seamless and efficient payment processes for our users.
• Collaborate with external payment processors to negotiate rates, terms, and resolve any payment-related issues.
• Evaluate and implement new payment technologies and systems to enhance user experience and maximize revenue potential.
• Analyze payments data to identify patterns, trends, and anomalies, and provide insights to various stakeholders to improve business performance.
• Develop and maintain strong relationships with internal and external stakeholders, including finance, legal, customer support, and payment partners.
• Prepare and present payment-related reports to management and other key stakeholders.
• Stay informed about the latest payment technologies, market trends, and competitive landscape
• Work closely with Product Department and assist in building a state of the art payments solutions system for Moon Active.
  
  

• Proven experience of at least 5 years in payment management or similar roles within the high-tech or gaming industry
• Previous experience with payment methods and providers in emerging markets
• Strong understanding of payment regulations, schemes, and industry best practices
• Excellent analytical and problem-solving skills, with a proven ability to analyze complex payment data
• Proficient in working with payment gateways, processors, and related systems
• Strong negotiation skills and ability to build and maintain relationships with external partners
• Detail-oriented with a focus on accuracy and quality
• Strong leadership and team management skills
• Excellent communication and presentation skills
• Ability to thrive in a fast-paced, dynamic, and collaborative environment