Site Reliability Engineer

Who we are:

CyberArk (NASDAQ: CYBR ) is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads, and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets.

What will you do:

CyberArk SRE are coders who enjoy a challenge and own the availability of CyberArk SaaS (infrastructure - application), by measuring failures and availability of SLIs and SLOs, using a proactive approach of prevention over mitigation and mitigation over fixing. The SRE collaborates with Dev and works with PM to continuously improve the services availability and quality. They will share ownership with the Dev team to create shared responsibility where the SRE owns the availability of the service, proactive prevention of issues, and performing deliberate and structured troubleshooting to mitigate issues.

CyberArk Cloud Engineering is looking for a Site Reliability Engineer with "automation first" mindset who is passionate about performance, stability, security to and takes responsibility over the ownership of CyberArk SaaS reliability. The Site Reliability Engineer will work closely with the Dev teams and the DevOps Engineers to ensure the security, performance, resiliency, and scale of production services.

• Monitor and improve the availability, performance, and security of production systems.
• Apply prevention steps to improve our production services reliability.
• Mitigate issues on production systems and build solutions through automation to prevent them from reoccurring.
• Enhance and feed the monitoring systems to improve our service reliability.
• Automate and configure common, repeatable tasks using Ansible, Python, PowerShell, Bash scripting languages.
• Resolve customer cases in production.
• Troubleshoot production issues.
• Share the on-call rotation 365x24x7.
• Design & architect services to proactively prevent production system failures.
• Teamwork and collaboration with our global worldwide engineering teams.
  
  

• 2 + years of experience focused on Site Reliability Engineering, DevOps Engineering, System Administration or Application Development.
• Strong hands-on technical and troubleshooting abilities.
• Linux and Windows system administration.
• Network architecture and security configurations.
• Hands-on experience with automation and configuration management using Ansible (preferred) or an equivalent.
• Hands-on experience with Python, Bash, PowerShell scripting.
• Hands-on experience with IAC (Infrastructure as code) like Ansible, Terraform, CloudFormation, AWS CDK.
• Hands-on experience with Cloud infrastructure (AWS preferred).
• CI/CD experience (e.g., Bamboo/Jenkins/Git/GitHub).
• Familiar with Web Servers (e.g., MS IIS, Nginx).
• Familiar with Database administration like MS SQL, Elasticsearch/OpenSearch.
• Familiar with Docker and Kubernetes.
• Familiar with monitoring and alerting systems.
• Bachelor’s degree in computer science or relevant field hands-on experience.
• Excellent communication skills.
• Strong attention to detail.
• Ability and desire for self-learning.
• Understanding of Information Security in various environments.
• Ability to keep track of numerous detail-intensive tasks and ensure their accurate completion.
• Fluent English (speaking and writing).