Information Technology Support Specialist

🌟 Job Opportunity: IT Support Specialist

Company: LAN WAN IT Ltd.

Location: Baqa El-Gharbiyya, Israel

Are you passionate about technology and eager to contribute to a dynamic team? Look no further! At LAN WAN IT, we’re a leading provider of ISP services, private cloud solutions, Microsoft products, virtualization, VoIP systems, and comprehensive networking solutions.

Role Overview: As an IT Support Specialist, you’ll play a crucial role in designing, implementing, and maintaining our cutting-edge technology infrastructure. You’ll collaborate with cross-functional teams, troubleshoot complex issues, and ensure seamless operations across our network.

Responsibilities:

• Network Administration: Manage and optimize our network infrastructure, ensuring high availability, security, and performance.

• Cloud Solutions: Deploy and maintain private cloud environments, leveraging industry best practices.

• Server Management: Handle Microsoft server configurations, updates, and security patches.

• Virtualization: Implement and manage virtualization technologies (VMware, Hyper-V, etc.).

• VoIP Systems: Manage and support VoIP phone systems, troubleshoot call quality issues, and enhance communication channels.

• Help Desk Support: Provide timely technical assistance to end-users, resolving hardware and software-related queries.

• Collaboration: Work closely with cross-functional teams to align IT initiatives with business goals.

Qualifications:

• Certifications: Relevant certifications (e.g., CCNA, MCSA, VMware) are a plus.

• Experience: Minimum 3 years of hands-on experience in IT support, networking, and Microsoft products.

• Strong knowledge of networking protocols, security practices, and cloud technologies.

• Excellent problem-solving skills and ability to work independently.

• Customer-focused mindset and effective communication skills.

• Team player.

• Languages: Must: Arabic, Hebrew, English (Professional Work Proficiency).

Why Join Us?

• Opportunity to work with cutting-edge technologies.

• Collaborative and supportive work environment.

• Career growth opportunities.