Risk Operations Specialist

About The Position

As a Risk Operations Specialist, you’ll be joining the team working behind the scenes to protect Melio from bad actors; managing the risks that might have adverse impacts on our product, financials and our ability to meet client needs. This includes “classic fraud,” but also policy and platform usage concerns. You’ll be evaluating the verticals we work with, as well as product features to understand our unique profiles and exposures to risk. This team supports US workdays.

Location: Tel Aviv, Israel

Minimum Qualifications To Apply This Role

• 1-2 years of proven experience in fraud detection, investigation, or a related field.
• Strong attention to details, and sharpness.
• Demonstrated ability to proactively problem solve and be a top-notch team player
• Excelled interpersonal, collaboration, and communication skills
• A high level of fluency and written communication skills in English
  
  

How You’ll Make An Impact

• Onboard new accounts to Melio’s platform according to business and risk parameters.
• Handle frontline fraud and policy decisioning to support ongoing business needs
• Manage escalations related to Risk and compliance through internal cross-functional team collaboration
• Handle tickets and written communications with end users, escalations and partnership inquiries according to relevant prioritization
• QA and monitoring of manual and automatic decisions
  
  

About The Department

The Risk & Compliance department protects Melio’s platform and reputation from bad actors.

The department is in charge of implementing controls to protect Melio.

We identify risks that may arise and advise on how to avoid or address them. We also ensure that all users on the platform, and their activities, are compliant.

We’re like that extra coat of armor for the company, making sure Melio is protected from fraudulent and abusive activity.

About Melio

Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fastest-growing B2B payment platform in the US, Melio is working hard to find new and better ways to help small businesses succeed in the ways that work best for them.

With offices in New York and Tel Aviv, and a vibrant work culture, Melio is expanding every single day. We are a diverse group of people who love what we do and do what we love. If you are a driven and passionate team player, you will fit right in. We are an equal-opportunity employer and are always on the lookout for top-notch talent—please reach out if you would like to join us on this exciting journey!