Senior Product Manager, Money Movement Risk

Overview

Overview

QuickBooks is powering prosperity around the world. We’re the support system behind more than 45 million small businesses, enabling shopkeepers, clothing designers, bartenders, or pretty much anyone to easily manage their finances. We’re part of Intuit, rated one of the best places to work for 15 years. Get ready to grow – you’ll be challenged to think bolder, move faster, and have a bigger impact. Deep partnerships with amazing designers and engineers make everyday a learning experience. We like to have fun and celebrate our accomplishments. We are part of the Small Business and Self-Employed Group (SBSEG), focused on delivering building AI driven fraud controls to detect and prevent fraud in the ecosystem as well as minimizing impact to good customers.

We are seeking a senior product manager on our team who would lead the transformation of how customers experience QuickBooks in the context of underlying fraud and risk management, supporting our critical area of focus (Revolutionize speed to benefit, and infuse AI into our fraud and risk lifecycle end-to-end, with the ultimate goal of making Intuit the safest and the most trusted place for our customers to transact). In this role, your focus would be to build the strategy and roadmap to accelerate our risk policy and AI/ML teams’ mission to elevate risk controls, while balancing against customer frictions, in service of our business growth strategy. Our customers and partners are strongly technical and this role requires a strong display of driving technical partnership and influence leading to strong business outcomes.

What you'll bring

• 6+ years of related work experience in product management, or related experience
• Experience with building and leading high performing teams
• Track record in defining and delivering awesome products solving big customer needs
• Proven ability to develop and champion a product vision, strategy, and roadmap for a product area in support of customer needs and company objectives
• Experience with Agile development and methodologies being the product owner
• Track record of working closely with customers, partners, listening and taking a customer-focused approach to strategy and priorities - passion for the customer
• Undergraduate degree required; focus in computer science preferrable; MBA is a plus; equivalent experience will be considered
  
  

• End-to-end ownership of customer lifecycle risk, spanning all product offerings to ensure a seamless experience across the ecosystem
• Develop deep customer empathy and detailed understanding of the customer journey for SMBs, minimizing friction through automated real-time decisions and effortless offline processes
• Transform risk platform with scalable capabilities to serve a global audience, stitching data across numerous data sources to manage fraud risk, financial risk and regulatory compliance
• Leverage customer insights to formulate a compelling platform vision, then develop hypotheses and initiatives to deliver that vision; create, measure and own success metrics
• Build strong relationships with product, engineering, risk and operations teams to influence and align on platform roadmapEstablish product delivery timelines in close collaboration with development teams; communicate frequently and clearly with other teams and leaders across the business
• Ruthlessly prioritize initiatives and drive work with strong focus on process and tactical execution
• Knows when and how to be scrappy and entrepreneurial, hypothesis driven and analytical; exercises strong judgment when balancing risks and while making trade-off decisions