Technical Operations Team Leader

Description

Moon Active is one of the world's fastest-growing mobile game companies, providing entertainment for millions of active users across the Universe. The company is headquartered in the heart of Tel Aviv.

We're looking for an experienced Technical Operations Team Leader to join our growing Operations team. As a Team Lead, you’ll manage a team of QA testers and configuration specialists creating, configuring and maintaining in-game live events, new content, promotions and sales all while reaching millions of players.

In this role, you’ll empower teams from Marketing, Monetization, Product and CRM to leverage insights from massive amounts of data to deliver an optimized and personalized experience to our players. You’ll also collaborate with all areas of the business including Product & Design, Developers, CRM, Art, and Analytics.

Responsibilities

• Manage a cross-functional team of configuration specialists and QA testers.
• Work with multiple game teams to ensure their live operations strategy is positioned to achieve all targets.
• Manage the implementation of features in the game, from configuration and testing, to production.
• Be responsible for post-production testing and monitoring of live events and promotions.
• Work closely with QA R&D when testing and releasing versions.
• Operate internal tools that manage live events, offers and other content.
• Create documentation for test and configuration procedures.
• Proactively push to improve and refine your team’s performance.
  
  

• At least 2-3 years of experience in leading live Operations teams or as a QA lead.
• At least 3 years of experience in QA or live operations or other relevant fields.
• Strong analytical thinking along with the ability to think beyond the numbers and understand the full impact of different decisions made on the game as a whole.
• Strong communication skills and ability to work efficiently with different stakeholders.
• Ability to work on multiple projects simultaneously.
• Experience with test documentation and planning (STD, STP) - Advantage.
• Process-oriented and excellent organization skills.
• Basic familiarity with SQL - Advantage