Help Desk Specialist

PwC Israel, a leading global professional services firm, is looking for a Help Desk Specialist to join our IT team.
In this role, you will be the first point of contact for our employees, providing day-to-day IT support and helping ensure a smooth and efficient working environment.

What you’ll do:

Provide help desk support to employees both remotely and in person
Troubleshoot and resolve technical issues related to end-user devices and applications
Handle user account management and access-related requests
Work closely with the IT team to ensure timely and high-quality support
דרישות התפקיד
At least 1 year of experience in a Help Desk role
Knowledge of Active Directory, TCP/IP, and GPO
Hands-on experience supporting end users and handling issues with end-user devices and applications
Strong English skills (spoken and written)
High service orientation, proactive approach, and ability to work well in a team