Sales Operations Team Lead

About the job

Our Sales Operations team is looking for a Team Lead, who will play a vital role in driving the Sales operations team towards efficiency, accuracy, and alignment with the organization's goals and objectives. This role demands a combination of strong leadership and a proactive approach to process improvement.

Responsibilities:

• Provide guidance, mentorship, and oversight to the Sales operations team, ensuring efficient functioning of day-to-day activities and customer support.
• Collaborate with senior management to develop and implement strategies for optimizing sales operations, including process improvements, automation, and system enhancements.
• Manage a team of Sales specialists, assigning tasks, setting goals, and monitoring performance to ensure timely and accurate completion of responsibilities.
• Work closely with other departments to address customers on/offboarding matters, providing support and expertise as needed.
• Lead efforts in systems integration within SF & Internal billing system, ensuring seamless connectivity and functionality across platforms.
• Handle complex related issues for vendors and customers effectively.
• Coordinate with Data Analysts and Finance Operations teams, particularly during the monthly billing cycle, ensuring smooth operations and accurate financial data.
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Requirements:

• Proven experience in leading a team, guiding and motivating members toward common goals 2-3+years
• In-depth knowledge of the Sales operations process.
• Strong analytical capabilities to interpret business data and make strategic decisions.
• Excellent written and verbal communication skills
• Strong organizational and time-management abilities to handle multiple tasks and meet deadlines.
• Ability to address complex operations issues effectively.
• Collaborative mindset, fostering a positive and productive team environment.
• A commitment to continuous learning and development in the finance field.
• Proficiency in Excel and other relevant financial software/tools.