Growth Manager

About Unbabel

The company’s language operations platform blends advanced artificial intelligence with human editors, for fast, efficient, high-quality translations that get smarter over time. Unbabel integrates seamlessly in any channel so that agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build seamless customer experiences in every corner of the world.

Based in San Francisco, California, Unbabel works with leading customer support and marketing teams at brands such as Facebook, Microsoft, Booking.com, and Under Armour to communicate effortlessly with customers around the world, no matter what language they speak.

What's the opportunity about?

We are seeking an experienced and dynamic Growth Manager to join the team leading our product-led growth initiatives. This individual will be a key player in optimizing user experience, enhancing product performance, and maximizing conversion rates. The ideal candidate should have a solid background in product analytics, A/B testing, and conversion rate optimization, with a knack for leveraging data to fuel strategic decisions.

Responsibilities

• As part of the Growth team, contribute to maintaining a collaborative and innovative environment.
• Develop and implement product-led growth strategies to enhance user acquisition, engagement, and retention.
• Utilize analytics tools and software to gather, analyze, and interpret data for actionable insights.
• Conduct A/B tests to optimize product features, user flows, and conversion points.
• Collaborate with cross-functional teams, including product development, marketing, and UX/UI design, to drive cohesive growth initiatives.
• Monitor key performance indicators (KPIs) and develop reports to track and communicate the success of growth strategies.
• Stay informed about industry trends, competitor activities, and emerging technologies to identify growth opportunities.
  
  

• Bachelor's degree in a relevant field; advanced degree preferred (NOT a must with proven experience and track record)
• Proven experience in a role with a focus on growth, preferably in a tech startup environment.
• Strong understanding of product-led growth methodologies and principles.
• Proficiency in product analytics, A/B testing, and conversion rate optimization.
• Experience with UX/UI concepts at a good level, though not necessarily an expert.
• Excellent quantitative skills and comfort working with data to inform decisions.
• Proactive problem-solving skills and ability to thrive in a dynamic, fast-paced environment.
• Strong communication and leadership skills with a collaborative team spirit.