Senior Technical Writer

Description:

About Cyera

Come join the company building the security operating model for the age of AI. AI has changed how data is used — and security must change with it. Cyera's mission is to empower businesses to accelerate AI Adoption by defining a holistic approach to securing AI - from data to access to model. Instead of perimeter controls and static policies, Cyera provides a unified control plane that understands relationships between data, access, and behaviors across humans, systems, and AI. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data and AI security.

About the Role

We’re looking for a Senior Technical Writer who goes beyond standard documentation — someone who sees content as a product, embraces AI as a force multiplier, and thrives in a fast-paced, high-growth environment.

At Cyera, documentation is a core part of the product experience and a key driver of customer adoption. You will own documentation across multiple product areas, working closely with Product, R&D, and Customer Success to deliver clear, high-impact content.

You’ll operate in rapid release cycles, collaborating with multiple stakeholders and managing parallel workstreams in a dynamic, evolving environment.

What You’ll Do

• Shape and scale best practices for technical communication
• Leverage AI tools and automation to improve documentation workflows
• Use data and user insights to continuously improve content effectiveness
• Contribute to documentation strategy in a fast-growing, AI-driven company
• Own end-to-end documentation for multiple product domains (typically working with 5–10 PMs simultaneously) across rapid 6-week release cycles
• Create and maintain high-quality content including user guides, API docs, release notes, onboarding flows, and in-product microcopy
• Leverage AI tools (e.g., Claude, internal automation workflows) to streamline writing, editing, research, and documentation operations
• Identify opportunities to automate manual documentation workflows and continuously improve efficiency and scalability
• Collaborate deeply with Product, Engineering, and Customer Success to translate complex technical concepts into clear, actionable content
• Participate in feature design, demos, and implementation flows to build deep product understanding
• Drive documentation quality through structured authoring, review processes, and alignment with product releases
• Use analytics and user behavior insights to optimize content effectiveness and user experience
• Contribute to evolving documentation strategy, standards, and best practices in a scaling organization

Who You Are

Must-Haves

• 6+ years of experience as a Technical Writer in a B2B SaaS or enterprise software environment
• Strong technical proficiency, with the ability to understand and document complex systems 
• Hands-on experience incorporating AI tools into documentation workflows (e.g., content generation, editing, automation) and using them to improve efficiency and scale
• Experience leveraging analytics and user behavior insights (e.g., Pendo or similar tools) to improve documentation effectiveness and user experience
• Strong command of structured authoring (Markdown, HTML, XML, or similar) and modern documentation tooling
• Proven experience working in fast-paced environments with rapid release cycles and evolving requirements
• Demonstrated ability to manage multiple stakeholders and parallel workstreams (e.g., working with several PMs simultaneously)
• Excellent writing skills, with a proven ability to translate complex technical concepts into clear, concise, and user-focused content
• Highly self-directed, with a strong sense of ownership and the ability to operate independently in a dynamic environment
• Collaborative, positive, and solution-oriented mindset, with the ability to work effectively under pressure and adapt to changing priorities 
• Native or near-native English proficiency, with the ability to write clear, polished, and professional technical content; Hebrew proficiency required

Nice-to-Haves

• Familiarity with knowledge base platforms such as Zendesk Guide
• CSS/HTML
• Experience in a similar role in Cybersecurity
• Experience working on Data-Driven products
• Experience with translation management

Why Join Us?

At Cyera, we care about collaboration, innovation, and agility. We take “teamwork” seriously—with our inclusive and supportive culture at the forefront—and we’re just as serious about nurturing Cyerans to grow, both personally and professionally.

Feel free to apply even if your experience doesn’t tick every box.

We’re building something special here—and we welcome Cyerans with diverse backgrounds, perspectives, and experiences.