Customer Service Specialist- student position

This is a student position that requires about 60 hours per month.

About Jolt

Jolt is democratizing tech by breaking walls and making it accessible, with unique courses led by industry pros, that enable anyone to leverage their skills and experience to switch into tech. We only have one mission here at Jolt - pushing our students forward and giving them a real advantage in this challenging, changing world.

Responsibilities:

• Provide initial response to customer inquiries regarding financial matters and invoices.
• Maintain relationships with existing customers.
• Collect payments from customers.
• Collaborate with the customer service team.

Requirements:

• Student with at least one year of academic studies.
• Preference for studies in the following fields: Human Resources, Economics, Business Administration, or Accounting.
• Availability to work part-time on fixed days and hours.
• Independent work ability in a computerized environment and proficiency in Excel – mandatory.
• High flexibility and good interpersonal skills.
• Strong organizational skills, assertiveness, and ability to lead tasks from start to finish.
• Experience in customer service or working in a customer-oriented environment – a significant advantage.
• Experience in handling financial matters – an advantage.
• Experience working with Salesforce – an advantage.
• ** The job posting is inclusive and welcomes applicants of all genders.