Product Manager

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

Nice is looking for a rock star product manager for managing innovative Contact Center (CC) recording & integration solutions.

If you like the challenge of building the future market-leading CC recording & integration solutions that will be used by millions of users and have a passion for delivering great innovative products, this is the right position for you!

Key Responsibilities:

• Continuously develop and refine the vision and strategy for NICE CC recording & integration solutions
• Manage the complete product life cycle from concept through execution and roll out
• Lead corporate functions to develop and execute effective go-to-market plans including closely working with sales, pre-sales, marketing and portfolio teams
• Maintain a deep understanding of the market, the eco-system, the business environment, existing customers and prospects
• Collaborate with presales, sales, partners and customers to maintain product knowledge, ensure clear communication and enable ongoing business
• Create and maintain the product roadmap and backlog, derived from the product vision, strategy and go-to-market
• Lead R&D to deliver on the product backlog with high quality taking time to market into mind
  
  

• Bachelor’s degree in a technical discipline, preferably Computer Science or Engineering
  
  

• 3-4 years of software marketing/product management experience in cloudand on premises systems, delivering Enterprise grade solutions.
• Knowledge in IP telephony domain and/or compliance recording – Advantage.
• Knowledge and experience in Cloud architecture(Azure/AWS) – Advantage.
• Knowledge in IP networking and infrastructure – Advantage.
• Influencing and making decisions that are global in nature and span multiple stakeholders
• Strong technical understanding, problem-solving and analytical skills
• Performing businessand technology analyses, based on product needs and industry trends.
• Developing concepts into business
• Working in and providing leadership in a cross-functional team environment.
• Communicating effectively at all levels, from executive management to individual contributor
• Working successfully with clients and business partners directly
• Solving problems in high-pressure situations
• Excellent negotiation skills to resolve internal and external competing priorities
• Juggling multiple projects, simultaneously.
• Ability to travel to customer and non-customer sites globally (25%)
• Knowledge of enterprise software trends and technologies