Telephony Systems Specialist

We are currently seeking a Telephony Systems Specialist to join our dynamic team in a leading and stable financial organization.

. This role encompasses ongoing maintenance of telephony systems, project management within the department, and providing technical support. This is an excellent opportunity to integrate into a stable organization that offers a dynamic and challenging environment.

Responsibilities:

• Maintain AVAYA IPT/CISCO telephony systems.
• Manage telephony infrastructure changes.
• Provide technical support for end-users.
• Lead telephony projects.
• Demonstrate expertise in AVAYA IPT/CISCO.
• Familiarity with CTI/IVR and recording.
• Lead projects, ensuring timely delivery.
• Practical L2&L3 communications experience.

Requirements:

• Knowledge and experience, including central telephony systems AVAYA IPT/CISCO.
• Familiarity with CTI/IVR and recording systems.
• Change management responsibilities for telephony and communication lines.
• Ability to lead projects from planning through implementation to maintenance stages.
• Practical experience and understanding of L2&L3 communications.
• Hands-on experience in the setup and configuration of switches.