IT Infrastructure Team Lead

Location: Holon (Hybrid)

About Us

Sapiens International Corporation (NASDAQ and TASE: SPNS) empowers the financial sector, with a focus on insurance, to transform and become digital, innovative, and agile. Backed by 40 years of industry expertise, Sapiens offers a complete insurance platform, with pre-integrated, low-code solutions and a cloud-first approach that accelerates customers’ digital transformation. Serving more than 600 customers in 30 countries, Sapiens offers insurers across Property & Casualty, Workers’ Compensation and Life markets the most comprehensive set of solutions, from core to complementary, including Reinsurance, Financial & Compliance, Data & Analytics, Digital, and Decision Management. Sapiens’ team of more than 5,000 employees operates through our offices in North America, the UK, EMEA and Asia Pacific.

Sapiens is a dynamic and forward-thinking technology company specializing in developing insurance software. We are dedicated to providing cutting-edge IT solutions to meet the ever-evolving needs of our clients. Our team is composed of talented professionals who are passionate about technology and committed to delivering top-notch services.

Job Description

We are seeking an experienced and skilled IT Infrastructure Team Lead to join our growing organization. In this role, you will be responsible for overseeing a team of IT infrastructure specialists and ensuring the seamless operation and maintenance of our company's IT infrastructure. You will play a critical role in managing and improving our technology stack to support our business operations and growth.

Key Responsibilities

• Team Leadership: Lead, mentor, and motivate a team of IT infrastructure professionals, fostering a collaborative and high-performance work environment.
  
  

Conduct regular team meetings, set objectives, and track progress to achieve department goals.

• Infrastructure Management: Manage and maintain the company's IT infrastructure, including virtualization, servers, networks, storage, and data centers.
  
  

Oversee system and network administration, ensuring high availability, security, and performance.

• Project Management: Plan and execute IT infrastructure projects, including hardware and software upgrades, migrations, and system integrations. Define project scope, goals, and deliverables, and manage project budgets and timelines.
• Troubleshooting and Support: Provide technical expertise and support for complex infrastructure issues and incidents.
  
  

Collaborate with the IT support team to resolve escalated problems.

• Security and Compliance: Implement and enforce IT security policies and procedures to protect the company's data and infrastructure.
  
  

Ensure compliance with industry standards and regulations.

• Capacity Planning: Monitor infrastructure performance and capacity, making recommendations for upgrades and improvements as needed.
• Vendor Management: Evaluate and manage relationships with technology vendors and service providers.
  
  

Negotiate contracts and ensure cost-effective solutions.

• Documentation: Maintain detailed documentation of the IT infrastructure, including configurations, procedures, and incident reports.
• Qualifications:**
• Bachelor’s degree in information technology, Computer Science, or a related field. Relevant certifications (e.g., CCNA, MCSE, AWS) are a plus.
• Proven experience in IT infrastructure management and team leadership.
• Strong project management skills with the ability to prioritize and execute tasks.
• Knowledge of IT security best practices and compliance standards.
• expertise in virtualization (VMware, Hyper-V) – a must.
• Strong knowledge of hardware, software, networking, and cloud technologies.
• Excellent problem-solving and communication skills.
• Experience with virtualization (Hyper-V, VMware), cloud computing – A Must
• Ability to adapt to emerging technologies and trends in the IT industry.
  
  

Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V.