NOC Service Manager
Job Description: As the Cloud Observability Team Leader at Commit, you will play a critical role in ensuring the reliability and performance of our customers’ cloud-based applications and services. You will guide a team of observability engineers responsible for monitoring, alerting, and optimizing our customers’ cloud infrastructure and applications.
Key Responsibilities:
- Mentor a team of observability engineers, setting clear objectives and providing regular feedback and support.
- Develop and implement strategies for cloud observability, ensuring proactive monitoring and alerting to prevent and mitigate issues.
- Collaborate with cross-functional teams to define and implement best practices for cloud observability and incident response.
- Design and maintain dashboards, metrics, and logs to provide real-time insights into the health of our customers’ cloud infrastructure.
- Work closely with DevOps and SRE teams to optimize system performance and reliability.
- Drive automation and scripting efforts to enhance observability tooling and reduce manual tasks.
- Stay up-to-date with industry trends and emerging technologies in cloud observability, recommending and implementing improvements as needed.
- Participate in on-call rotations and incident response activities as necessary.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Proven experience in cloud observability, monitoring, and alerting in a cloud-native environment (e.g., AWS, Azure, GCP).
- Strong leadership and management skills, with a track record of building and developing high-performing teams.
- Proficiency with observability tools such as Prometheus, Grafana, Datadog, NewRelic, ELK Stack, or similar technologies.
- Experience with infrastructure as code (IAC) and automation tools (e.g., Terraform, Ansible, Puppet) is a plus.
- Knowledge of containerization technologies (e.g., Docker, Kubernetes) and microservices architecture.
- Excellent problem-solving and communication skills.
- Ability to work collaboratively in a fast-paced and agile environment.
- Relevant certifications (e.g., AWS Certified DevOps Engineer, Google Cloud Professional DevOps Engineer) are a plus.
יבנה
רוצה לראות עוד משרות מתאימות? Jobify מנתחת את הניסיון התעסוקתי שלך ומציגה לך משרות עדכניות - בחינם!
