Product Analyst

JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey?

We are looking for an inquisitive, detail oriented, individual with knowledge of product analytics to join our team as a Product Analyst. In this position you will play a key role in the product development lifecycle, collaborate with cross-functional teams, including product management, development, and marketing, focusing on the onboarding experience of new JFrog customers.

As a Product Analyst at JFrog you will…

• Interact with a wide variety of teams, working closely with product managers, marketing and sales specialists, and UX researchers to identify improvement and optimization opportunities in the trial and onboarding process
• Conduct user behavior analysis to understand how customers interact with our products. Collaborate with UX/UI teams to improve user journeys and enhance overall user satisfaction
• Define and build KPIs, define main product metrics, and build dashboards to deliver scalable insights
• Provide analytical support for A/B testing and other experimentation efforts
• Evaluate the performance of existing products and features, identifying areas for improvement and optimization
• Provide business recommendations through the effective presentation of findings to multiple stakeholders at different levels, using visual displays of quantitative information
• Work with diverse data sources, both internal and external, to build robust data pipelines that ensure accessibility and reliability. Collaborate with data engineers to optimize and automate data extraction, transformation, and loading processes.
  
  

• 3+ years of experience as a Product Analyst or Lead Analyst
• Bachelor’s degree in a quantitative field such as Engineering, Mathematics, Physics, Economics, or Social Sciences
• High Proficiency of SQL
• Knowledge in Tableau or similar BI platforms
• Proven experience leading data projects and initiatives
• Strong analytical skills and good understanding of data visualization
• Takes initiative, with the ability to think critically when leading projects
• Good eye for detail
• Excellent English communication skills, both written and verbal
• Product background - mandatory
• Experience with analytics platforms (Mixpanel, Heap) - advantage
• Experience with Marketing analytics - advantage