Operations & Employee Experience Manager

accessiBe is the market leader in web accessibility that makes websites accessible to people with disabilities. accessiBe is more than a workplace, it’s a passion. Each day you’re surrounded by people who share the same goal and values, who work endlessly to break down accessibility barriers. We care about all people, regardless of their ability. We hire people who are determined to succeed and who are not afraid of rapid change. Our core values showcase who we are and we strive to focus on excellence and sincerity.

We are seeking an Operations & Employee Experience Manager to join our HR team and lead our daily office operations. This role involves acting as the central point for all office-related matters and managing all our welfare events including volunteering programs.

Our ideal candidate will be a true people person, fostering positive relationships and contributing to an enhanced work experience. You'll play a crucial role in ensuring a smooth and efficient office environment. If you're ready to bring your organizational and interpersonal greatness to our team, we encourage you to apply :)

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What will you do:

• First Point of Contact On-Site: Oversee daily office operations, managing inventory, groceries, supplies, and maintenance to ensure a smooth workflow.
• Vendor Management: Manage the company's vendors, from market research to day-to-day contact, invoice and contract negotiations, cultivating positive relationships with our vendors and service providers.
• Collaboration with Departments: Collaborate with departments to assess employee needs and consistently enhance the overall work experience.
• Office Administration: Act as the go-to person for all office-related matters, including maintenance, mailing, shipping, supplies, and equipment.
• Communication with Accounting: Maintain regular communication with the accounting department regarding invoices, billings, and expenses.
• Welfare Activities: Plan and execute company welfare activities. Play a pivotal role in fostering a positive and healthy work environment by planning and executing a comprehensive range of welfare activities that will enhance the overall wellness and satisfaction of our employees.
• End-to-end ownership of office and welfare processes - Including creating and maintaining office and welfare protocols.

Requirements:

*People lover! You like working with people and shine when your teammates are happy.

• at least 3+ Years experience as an Office/operation and welfare Manager, preferably in a start-up environment - MUST
• Great English with exceptional written and verbal communication skills.
• Strong organizational and multitasking abilities to oversee daily office operations, manage supplies, and coordinate maintenance seamlessly.
• Ability to collaborate with various departments to assess employee needs and enhance the overall work experience.
• Proactive problem-solving skills, anticipating and addressing potential issues related to office operations.
• Ability to work in a high-paced environment and strive under pressure.
• Proven ability to plan and execute company welfare activities, fostering a positive and engaging work environment.
• Demonstrated innovative thinking to contribute ideas for continuous improvement in office operations and employee experiences.

Equal opportunities

At accessiBe, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. accessiBe is proud and committed to providing equal opportunity employment to all individuals regardless of disability, race, color, religion, sex, sexual orientation, citizenship, national origin, veteran status, pregnancy or any other characteristic protected by law. In addition, accessiBe will provide accommodation to individuals with disabilities or a special need.

Please don't hesitate to share your needs when applying so that we can provide the necessary accommodations for an accessible and inclusive recruitment process.