SRE Team Leader (#1492)

The Center for Educational Technology (CET) is an independent organization dedicated to advancing education in Israel and beyond.

Our goal is to provide every student the opportunity to study in a learning environment that combines rich, quality content; state-of-the-art technology; and innovative pedagogy, which together will place students at the forefront of knowledge and prepare them for the challenges of the future.

At any given moment we server 200,000+ teachers and over a 1,000,000 students,

To handle this scale we practice modern production operations with a complete self-serve approach and develop our platform as a product. We run complicated systems at scale which we design, develop and deploy.

Day 0, Day 1, and Day 2 operations are critical components of a successful SaaS production system, ensuring its deployment, stability, and ongoing improvement.

The effective management of these operations requires highly skilled and dedicated teams, with a deep understanding of both the technology and the business needs it serves.

We are searching for an experienced and dynamic Team Leader to manage our SRE teams. As a SaaS provider in the education sector, we believe in creating a seamless environment for learning and growth. This role is pivotal to ensure our infrastructure remains robust, agile, and cutting-edge, meeting the demands of educators and students alike.

Key Responsibilities:

Leadership & Collaboration:

• Lead, mentor, and grow the SRE teams to ensure optimal performance.
• Foster a collaborative environment with the R&D department, ensuring seamless CI/CD processes.
• Ensure smooth cross-functional communications between teams.

Infrastructure Management & Monitoring:

• Oversee 24*7 production monitoring, ensuring maximum uptime and swift issue resolution.
• Collaborate with the R&D teams to optimize CI/CD pipelines for both legacy and modern applications.
• Ensure robust and secure deployment practices in both Azure and AWS environments.

Cloud Platform Expertise:

• Oversee applications primarily running in Azure, while managing data lake operations in AWS.
• Actively manage and optimize both IaaS resources such as VMs, MS SQL, IIS, etc., and more modern resources like Kubernetes (K8S).

Tooling & Automation:

• Provide expertise in tools including Azure DevOps, GIT, and Jenkins.
• Drive automation initiatives to minimize manual overhead and enhance reliability.
• Advocate for best practices in version control, CI/CD, and infrastructure-as-code.

Continuous Improvement:

• Evaluate emerging DevOps and SRE practices and tools, recommending adoption where appropriate.
• Identify areas of improvement in our infrastructure and deployment practices and implement solutions.
• Ensure all systems meet security and compliance requirements.

Legacy System Management:

• Provide strategies for the transition of legacy code and infrastructure to modern platforms.
• Ensure the consistent performance and reliability of legacy systems during this transitional period.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field.
• 3+ years of professional experience in SRE or related roles.
• Minimum of 2 years in a leadership role within DevOps or SRE - Advantage
• Experience managing robust and scalable production SaaS environments.
• Has the expertise to design and implement solutions above Kubernetes including deep understanding of Kubernetes internals and patterns.
• Mastery of infrastructure as code concepts, implementation and lifecycle.
• Strong coding skills in Golang and Python.
• Extensive experience with CI/CD pipelines using tools such as Jenkins and GitLab, including setting up automated builds, testing, and deployment processes.
• Deep understanding of traditional DevOps practices such as containerization, monitoring and logging, security and disaster recovery.
• Collaborate with development, security, and other technical teams to ensure seamless integration of systems and applications.
• Stay current with emerging technologies and trends.
• Strong leadership skills and ability to mentor and guide team members, fostering a culture of collaboration, innovation, transparency and continuous improvement.
• Strong interpersonal and communication skills and ability to build relationships with cross-functional teams and stakeholders at all levels.
• Experience with performance management and employee development, including goal setting, performance feedback, and career growth opportunities.
• Ability to identify and resolve conflicts and make decisions in a fast-paced environment, leveraging data-driven decision-making and stakeholder consensus.
• Ability to effectively communicate complex technical concepts to non-technical stakeholders and communicate the value.