Technical Account Manager

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PROFTIT LinkedIn

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PROFTIT, an international company provides unique management software for the Fintech industry, which enables businesses to create extraordinary customer relationships with cutting-edge technology and the most innovative and flexible CRM solution in the market.

We are growing and looking for a Technical Account Manager to join our amazing team!

Responsibilities:

Coordinating internal resources for the flawless execution of projects
Ensuring that all projects are delivered on-time & within scope.
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Develop a detailed project plan to track progress
Measure project performance using appropriate systems, tools, and techniques
Report and escalate to management as needed
Manage the relationship with the clients and all stakeholders
Create and maintain comprehensive project documentation

Requirements:

Minimum 3 years of proven working experience as a technical account manager/ project delivery manager
CRM or Trading sector background- MUST!
Information technology sector background -an ADVANTAGE
Solid technical background, with understanding or hands-on experience
software development and web technologies
Excellent client-facing and interpersonal skills
Excellent written and verbal communication skills
Solid organizational skills including attention to details and multi-tasking
Strong working knowledge of Microsoft Office
Experience in Sales – an ADVANTAGE
Fluent English (written & verbal) – a MUST!!!!