EDR Analyst Tech Lead

CyberProof is a cyber security services and platform company whose mission is to help our customers react faster and smarter – and stay ahead of security threats, by creating secure digital ecosystems. CyberProof automates processes to detect and prioritize threats early and respond rapidly and decisively.

CyberProof is part of the UST Global family. Some of the world’s largest enterprises trust us to create and maintain secure digital ecosystems using our comprehensive cyber security platform and mitigation services.

We are looking for a skilled and experienced EDR Analyst tech lead to join our team.

Responsibilities:

• Provide the customer with clear and concise advice on how to improve their use of EDR systems.
• Providing well-thought-out and reliable direction to help customers integrate, deploy, and maintain the EDR Service.
• Supports Endpoint Detection and Response (EDR) applications from an operational capacity and ensures cyber security service availability for all endpoint (i.e. servers, desktops and laptops).
  
  

• 7+ Hands-on experience with any one of the EDR solutions such as MDE, Crowdstrike, Cybereason, Carbon Black, Cybereason, and Sentinel One. Experience in Cyber Reason is an added advantage.
• Set up and maintain the EDR platform in accordance with best practices and the customer environment.
• A deep knowledge and hands on experience in Fine-tuning the platform to meet the organization's specific needs, managing policies and procedures for the platform, Upgrading, and maintaining the platform, managing sensors and endpoints, analyzing alerts and responding to incidents.
• Knowledgeable in the Windows environment, including Windows Servers and Workstation, troubleshooting, and diagnosing low-level operating systems and network issues.