Delivery Manager

Location: Israel (Hybrid).

About Us

Sapiens International Corporation (NASDAQ and TASE: SPNS) empowers the financial sector, with a focus on insurance, to transform and become digital, innovative, and agile. With more than 40 years of industry expertise, Sapiens’ cloud-based SaaS insurance platform offers pre-integrated, low-code capabilities across core, data, and digital domains to accelerate our customers’ digital transformation. Serving over 600 customers in more than 31 countries, Sapiens offers insurers across property and casualty, workers’ compensation, and life insurance markets the most comprehensive set of solutions, from core to complementary, including Reinsurance, Financial & Compliance, Data & Analytics, Digital, and Decision Management. Sapiens’ team of more than 5,000 employees operates through our offices in North America, the UK, EMEA and Asia Pacific.

Job Description

As a Delivery Manager, you will have experience in Agile delivery in a global context across the Software Development Life Cycle (SDLC), ideally for the general insurance, property & casualty, life, pensions, and annuities markets.

As a Delivery Manager your main responsibilities will include (but not be limited to):

• Deliver the software on time, on scope, on quality, and on budget, using the appropriate Agile project management methodology, and ensure full customer satisfaction as defined in the SOW.
• Meeting tight timelines and motivating the team to meet project deadlines.
• Managing the project’s end-to-end life-cycle activities, including analysis & design, development, testing, implementation, and integration.
• Managing the project’s scheduling, resource planning, budget & time tracking.
• Work closely with the customer and the project team to define the gaps for any given requirement and translate them into user stories.
• Manage multiple projects simultaneously, facilitate status meetings and present to large groups.
• Identify problems, mediate issues, develop solutions, and implement an appropriate course of action.
• Build strong relationships with internal customers, stakeholders, and integration teams to ensure delivery is smooth and customer centric.
• Leadership and management of project delivery teams in a distributed global environment, including:
• Direct management of Team Leaders and matrix management of a Delivery multidisciplinary team.
• Development and cross-training of the team to further improve technical and business knowledge to help us achieve exceptional results.
• Building good relationships with distributed delivery teams across the globe.
  

• At least 5 years of proven experience working in a large software development, with teams distributed across the globe.
• Experience with International Customers.
• In-depth understanding and experience of the management of the software development life cycle (SDLC) from the initiation of a project plan to full execution.
• Understanding of software architecture.
• Excellent communication skills.
• Experience of negotiating with customers and clients regarding scope and delivery schedules.
• Experience managing dispersed delivery teams in a matrix environment.
• Strong analytical and problem-solving skills.
• Experience in enterprise scale software product Implementation.
• Familiarity with Cloud Platforms and Information Security.
• Digital knowledge – Advantage.
• Experience in Waterfall and mainly in Agile delivery and tools - JIRA experience – Must.
• Familiarity with insurance domain / financial services – Must.
• Ability to travel globally.
• Excellent written and verbal skills in English and Hebrew.
• Additional languages – Advantage.