UX Researcher

We are a team of product designers, UX researchers, and content designers. Together with our Product Management and Engineering partners, we design product experiences that are trusted, human-centered, and easy to use, enabling our users to manage, protect and secure their digital environments with peace of mind.

Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate.

Responsibilities

As a UX Researcher, you will support the Microsoft Threat Protection (MTP) business and develop an understanding of technical and non-technical users to ensure that solutions are designed to meet their expectations. You will be part of a team of passionate researchers, each with deep domain knowledge and stakeholder relationships. The role’s broad scope will give you ample room to flex your UX research muscles - both on projects that have an immediate impact on the business as well as explorations that shape our long-term strategy, vision and UX direction. We’re especially looking for someone who wants to learn, grow, and embody new ways of working. If you embrace growth mindset and you light up collaborating with other planners, researchers, designers, product managers and engineers, you will feel right at home on this awesome team.

Qualifications

Required Qualifications:

• Graduated within the last 12 months a Master’s Degree in Human-Computer Interaction, Human Factors Engineering, User Experience Design, Behavioral Science, Social Sciences, or related field.
• Experience performing qualitative research and conducting usability tests.
  
  

Other Requirements

• 1 year of User Experience Research experience working on B2B enterprise software products – preferred.
• The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Portfolio upon demand
  
  

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.