HR & L&D Specialist

Glassbox is looking for an HR & L&D specialist to join our global HR team.

We are Glassbox, and our mission is to reveal the insights that empower organizations to deliver exceptional digital customer experiences.

We are growing and have been recognized by G2 as one of 2023's Top 100 Software Companies in the world.

Our customers are the best of the best and include six out of the ten largest global banks, the world's largest hotel chain, the largest healthcare and the largest telecommunications company in the U.S.

Now is the perfect time to come to Glassbox and help us accelerate our global leadership position!

If you are a dynamic, successful, experienced metrics-driven leader, Glassbox might be a great fit.

Will you join us on this journey?

This is a great opportunity to join a growing team of professionals and take a huge leap in the world of HR and L&D.

What You Will Do

• HR:
• Assisted the Global HR team with HR initiatives in various fields
• Take an active part in creating and implementing Global HR processes
• Create professional materials together with CHRO for internal and external usage
• Analyze new trends in the industry and bring forward cutting-edge industry knowledge
• Responsible for implementing & maintaining a seamless employee on & offboarding experience
• Evaluate HRIS reports & provide meaningful insights and recommendations
• Organizing and promoting well-being events, workshops & company activities
  

• LMS (Docebo) Management:
• Maintain and manage the Docebo LMS, ensuring optimal performance and functionality
• Provide Docebo training and support to internal stakeholders
• Research and implement new Docebo features and functionality to enhance the learning experience
• Learning Content Development:
• Aggregate needs of employees based on different processes of needs analysis and organizational KPIs
• Manage the learning content lifecycle & curate content from different platforms and sources, internal and external
• Learning Event Management:
• Coordinate & manage logistics of virtual and in-person learning events, including webinars, workshops, and conferences
  

• Vendor Management – Identify and manage relationships with external vendors and partners to enhance the effectiveness and efficiency of learning programs
  
  

• 1.5 years as an HR Specialist/coordinator - must
• 1.5 years experience in L&D - must
• High-level English – must
• Experience with LMS, preferences for Docebo – must
• Experience with HR systems ("Hibob," "Greenhouse") - preferable
• Experience with crafting high-quality PowerPoint presentations - preferable
• Has a people-centric, "roll up your sleeves and get it done" work style
• Detail oriented
• Experience working in a Global company – preferable