Business Analyst

Location: Holon (Hybrid).

About Us:

Sapiens International Corporation (NASDAQ and TASE: SPNS) empowers the financial sector, with a focus on insurance, to transform and become digital, innovative, and agile. With more than 40 years of industry expertise, Sapiens’ cloud-based SaaS insurance platform offers pre-integrated, low-code capabilities across core, data, and digital domains to accelerate our customers’ digital transformation. Serving over 600 customers in more than 31 countries, Sapiens offers insurers across property and casualty, workers’ compensation, and life insurance markets the most comprehensive set of solutions, from core to complementary, including Reinsurance, Financial & Compliance, Data & Analytics, Digital, and Decision Management. Sapiens’ team of more than 5,000 employees operates through our offices in North America, the UK, EMEA and Asia Pacific.

Job Description:

• Lead analysis and design for our customer production environment solution.
• Diagnose and troubleshoot system errors.
• Responsible for the customer solution and lead the triage meetings to provide analysis, appropriate solutions and consultation per our customer business needs.
• Become an expert in the Sapiens’ software application/s and use the core system functionalities to support customer’s business process and requirements.
• Work closely with Client, Project Management, Development, and Testing teams to ensure a high-quality implementation of the defined solutions.
• Collaborate with service and operations to establish and maintain flawless day-to-day business operations.

Requirements:

• At least 2 years of Business Analysis experience – Must.
• At least 2 years of customer facing experience – Must.
• Experience working in a Life and Pensions Insurance market - High Advantage.
• A related bachelor's degree (Information technology, Business Administration, Management Information Systems), and/or related certification – Must.
• Experience as a Functional Business System Analyst including requirement and solution definition.
• Excellent analytical skills.
• Advanced SQL skills for data analysis, querying, and reporting purposes – Must.
• Hands-on design experience of APIs and ETL tools. Previous work involving API and ETL tools is highly desirable.
• Ability to contribute to API design processes and ensure seamless integration.
• Proficiency in data mapping and transformation within an ETL context.
• Knowledge and experience working at Agile environment & methodology; familiarity with support working tools (e.g. Jira).
• Experience in full project lifecycle having been involved in system implementation or enhancement projects.
• Deep knowledge of Excel and all Office applications.
• Background of programming languages (mainly Web Services) – Advantage.
• Knowledge in xml standards and conventions – Advantage.
• Excellent presentation, interpersonal and communication skills.
• Comfortable with remote working, VC and screen share tools (e.g. Teams / Skype / WebEx).
• Good understanding of enterprise software solution packages.
• Experience in working in a global environment.
• Fluent in English and Hebrew.
• Ability to work in a fast-paced environment.
• Flexible and willing to travel.
• Please note: Work is conducted in English.

Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V.