Senior DevOps Engineer

Cradlepoint – a part of Ericsson – was born in Boise and built for wireless. We are a team of authentic, hard-working, and innovative people driven by a shared vision to Connect Beyond the limits of wired networks. We help customers — big and small, across industries and around the world — utilize LTE and 5G cellular technology to connect people, places, and things, anywhere. We’re at the forefront of the Wireless WAN and 5G — the next big waves in networking — and we remain as hungry and humble as the day we started. If you’re hungry to be part of something big, come join us.

How Will You Contribute to the Company?

We are looking for a passionate, self-learner with a can-do attitude to join our energetic R&D team as a Senior DevOps to work on our product portfolio. This role aims to provide all aspects of running a SaaS operation and on-premises installation, including deployment, troubleshooting, dealing with mission-critical errors, and participating in an on-call availability team. Relevant candidates can also take part in the development of the DevOps tools.

What Will You Do?

• Ensure HA & stability for the SaaS operation
• Provide 3rd level support for complex deployments (cloud and on-prem customers)
• Diagnose complex service issues across a range of technologies and platforms
• Ensure service auto-scaling in multiple dimensions
• Lead the optimization process of the product at all levels, from Linux OS, Networks and ending with Docker
• Utilize a diverse range of monitoring tools
  
  

Qualifications

Minimum Qualifications:

• Five (5+) years of professional IT experience (especially with Linux Networking, Security)
• Three (3+) years of experience with cloud providers (e.g., AWS, Azure, OCI)
• Three (3+) years of experience supporting developers by providing infrastructure, maintaining CI/CD, etc.
• Bachelor’s degree or equivalent in Computer Engineering
• Experience with running SaaS operation
• Experience with security products (Firewall, Web Gateways, Proxies)
• Strong experience in Linux
• Experience with scripting languages (bash, python)
• Strong experience with Docker, Kubernetes
• Fluent in English
• Excellent communication skills
  
  

Bonus Points

• Three (3+) years of experience with build and deployment tools (helm, Jenkins, Makefile)
• Experience with service mesh (e.g. istio)
• Experience with proxy/firewall eco-system
• Experience with Terraform
• Experience with K8s/Linux in production
• Experience with ELK and/or Datadog
• Experience with Ansible
• Worked in an enterprise environment
  
  

Note: Did you know that women and other marginalized groups often hold back on applying to jobs if they don’t meet 100% of all listed requirements? We don’t want you to hold back! If you don’t check every single box above but still feel like you could successfully do the work, we encourage you to apply! We’d love to connect and see how you could add to our team.

Why Cradlepoint?

At Cradlepoint, we celebrate & support the unique contributions of our vibrant, global employee base. We know that our differences of perspective inspire creativity and drive innovation. Our culture is based on a set of shared values designed to unite and enable our community to thrive.

At Cradlepoint, we are hungry & humble. Our values drive everything we do.

• Respect: we seek to understand, value all perspectives and celebrate our differences.
• Integrity: we take ownership and accountability and do the right thing - even when it’s hard.
• Perseverance: we accept and embrace change and have a passion to win.
• Professionalism: we build trust by delivering on our promises and working collaboratively to hold each other accountable.
  
  

Our Focus Areas Define How We Work

• Cooperation & Collaboration: we are one team.
• Courageous, Fact-based Decisions: be a curious learner and ask questions.
• Execute with Speed: empower employees and guide.
• Speak-up environment: dare to disagree.
• Empathy & Humanness: care for each other and support work life balance.
  
  

We are creating the future of global connectivity & building the new network for the new enterprise. Come join us. You belong here.

Compensation & Benefits At Cradlepoint

At Cradlepoint, we know that our people are the key to our success. We offer a competitive compensation and benefits package to help with your individual needs and goals.

Your Pay

Cradlepoint offers a competitive salary with a focus on a global market. For many roles, the compensation package includes annual and incremental incentive plans; certain eligibility and pro-ration rules apply. The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

Your Health

Cradlepoint offers excellent, competitive employee benefits. Our global team members are eligible to participate in customary health and other benefit plans and programs based on location.

Your Financial Security

Where available, Cradlepoint offers an employee retirement plan.

Your Time

Your work-life balance is important to us. Where locally applicable, Cradlepoint provides generous paid time off, including: Flexible Time Off (FTO), four paid quarterly well-being days, and a Global Holiday schedule. Certain pro-ration rules apply to some time off benefits.

Additional Benefits

Cradlepoint offers other company-paid benefits such as a comprehensive International Employee Assistance Program, a free Headspace membership, LinkedIn Learning access, No Internal Meeting Fridays, Talkspace mobile therapy, and volunteer paid time off.

Cradlepoint’s Diversity, Equity, Inclusion, and Belonging mission is to create an inclusive work environment where all employees’ differences are celebrated, their thoughts matter, and everyone feels safe to bring their authentic selves to work. We’re proud to be an equal opportunity employer and aim to attract, develop, and engage top talent from a diverse candidate pool. It is our policy and commitment to provide equal opportunity employment for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law.

Please note: Cradlepoint, part of Ericsson does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Cradlepoint, part of Ericsson employees.