NOC Software Engineer

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Get to Know our Team:

The Network Operations Center is known as NOC in Agoda, and we’re the caretakers of all technology products within the company. From applications to infrastructure, our duty is to guarantee the experience of Agoda’s customers and partners is always optimal and trouble-free. Our department never sleeps, working 24/7 to keep Agoda products functional and usable. The NOC team is an invaluable support to the company, ensuring travelers are allowed the full Agoda experience. Beyond maximizing customer experience uptime, we initiate ideas and experiments that mature NOC to the next level and results in state-of-the-art operation and incident management tools. Our team grows stronger every day through talent development and rewarding opportunities.

The Opportunity:

As a NOC Software Engineering you will be responsible for building and managing improving scalability, stability, accuracy, speed and efficiency of our operation systems. Automate manual operational processes and present back on time savings gained through modernization of operations.

Key Responsibilities:

• Passion for solving real business problems
• Design, build, test and deploy new tools for our operations systems while keeping to the highest standards of testing and code quality
• Translate internal briefs into analytical reports
• Always look for opportunities to optimize and automate daily workflow
• See beyond the current norm of operation, then design and implement solutions in stages
  
  

What You’ll Need to Succeed:

• Bachelor’s degree in Information Systems/Engineering/related field
• 4+ years in a technical role supporting IT products
• Ability to multitask and pivot when necessary in a fast-paced environment
• Hands-on experience with the whole SDLC: Requirement, Design, Code, Test, Deploy
• Deep understanding of computer networks
• Proficient in at least one programming language (e.g. Ruby, JavaScript/NodeJS, Python)
• Understanding of VMs, docker/rkt containers and their applications
• Hands-on experience designing and implementing monitoring and alerting systems
• Experience in Data platforms like SQL or Hadoop
• Excellent verbal and written English communication skills 
• Analytical problem-solving capabilities & experience
  
  

Bonuses:

• Experienced in supporting Kubernetes clusters
• CI: TeamCity
• Gradle build system, Android build pipeline and Google Play publishing
• XCode, iOS build pipeline and AppStore publishing
• Experience with configuration management: Puppet/Chef/Ansible
  
  

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Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy .

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.