Professional Services Virtualization Team Leader

TeraSky is a leading technology company specializing in VMware, Kubernetes (k8s), and cloud technologies.

Our mission is to deliver innovative solutions and exceptional services to our clients, empowering them to succeed in the digital era.

As a Professional Services Virtualization Team Leader, you will manage a diverse team of technical professionals and ensure the successful delivery of projects in VMware and private cloud technologies. Collaborating closely with local Project Managers, Delivery Managers, Presales team, and Account Managers, you will drive seamless project execution and guarantee customer satisfaction.

Responsibilities:

• Lead and manage a team of technical experts, providing guidance, mentorship, and support to drive high performance and foster continuous professional growth
• Oversee the successful delivery of projects involving VMware and private cloud technologies, ensuring adherence to quality standards, timelines, and budgetary constraints
• Collaborate closely with local Project Managers and Solution Architects to define project scopes, objectives, and deliverables, offering your technical expertise throughout the project lifecycle
• Work closely with the local Delivery Manager to ensure efficient resource allocation, capacity planning, and effective utilization of team members
• Liaise with the Presales team to provide technical input for customer proposals, participate in pre-sales activities, and contribute to solution design and architecture discussions
• Foster strong partnerships with Account Managers to understand customer needs, address technical concerns, and provide timely and accurate technical support during sales
• Stay updated on industry trends and advancements in VMware, Kubernetes, and cloud technologies, proactively sharing knowledge and insights with the team
• Drive continuous process improvement initiatives to optimize delivery efficiency, quality, and customer satisfaction
• Act as a critical escalation point for technical issues, providing guidance and resolutions as necessary

Requirements:

• Possess 5+ years of hands-on experience in various IT roles
• Demonstrate at least 3 years of proven experience in a technical leadership role, managing teams in Infrastructure and Virtualization areas
• Expertise in the core architecture, components, and design considerations of key VMware products such as vSphere, VCF, NSX-T, vROPS, Log Insights, and more
• Proven ability to troubleshoot and resolve bottlenecks, design issues, and alignment challenges between business requirements and infrastructure topology
• Excellent leadership skills, with the ability to inspire, motivate, and mentor a diverse technical team
• Strong market understanding, including customer expectations, industry trends, and competition
• In-depth knowledge of VMware and infrastructure, with practical experience in their implementation, deployment, and troubleshooting
• Exceptional project management skills, with a demonstrated track record of successfully delivering complex technical projects on time and within budget
• Strong collaboration and communication skills, enabling effective interaction with cross-functional teams and stakeholders at all levels
• Customer-centric mindset, delivering high-quality solutions that meet or exceed customer expectations
• Ability to adapt to a dynamic environment and effectively manage competing priorities
• Bachelor's degree in computer science, engineering, or a related field is a plus. Advanced technical certifications are also advantageous
• Previous experience with consulting or customer-facing roles is a plus

Diversity isn’t just a buzzword: People want to work in a place where they can be themselves.

We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work.

We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity, and experience.

We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.