IT Support Specialist

Description:

abra Professional Services is seeking an IT Support Specialist (Permissions & Access Control)!

Are you an IT professional with a knack for user management and enterprise systems? We are looking for a skilled IT Support Specialist to join our specialized Permissions and Access Control team. If you thrive in large-scale environments and have hands-on experience with SAP and Active Directory, your place is with us!

What will you do?

• Provide technical support and manage user access rights across various organizational systems.
• Handle complex permission requests in an enterprise environment (500+ users).
• Work extensively with Active Directory and SAP to ensure seamless and secure user operations.
• Participate in IT projects focused on permissions, identity management, and system upgrades.
• Support Microsoft 365, Windows 10/11, and Office applications (2010-365).

What are we looking for?

• At least 2-3 years of proven experience in technical support within computing environments – Must.
• Direct experience in Permissions & Access Management – Must.
• Solid hands-on experience with SAP systems
• Strong knowledge of Active Directory and Microsoft 365 - Must.
• Proven experience working in large-scale organizations.
• High proficiency in Windows 10/11 and Office 2010/2016/365.
• Excellent communication skills in Hebrew and good English (reading/writing).
• Methodical, organized, and motivated team player with strong self-learning abilities.