IT Support Specialist (Microsoft Environment)

Description:

A leading organization is looking for a Professional IT Support Specialist to work in a Microsoft environment, with proven experience in operating endpoints and providing high-quality user support.

Job Description:

• Technical support in a Microsoft end-user environment.
• Ongoing work with Windows operating systems, including installations, configurations, and troubleshooting.
• Handling complex issues and providing professional and courteous service at a high level.
• Regular work with Active Directory and GPO – required.
• Responsibility for the organization's operating system upgrade process.

🔹 About one year of experience in technical support.

🔹 Familiarity with Windows operating systems – required!

🔹 High service orientation, ability to work with end-users, organization, and attention to detail.

Required Skills:

• Proven experience in technical support in a Microsoft environment – a must.
• In-depth knowledge of Windows operating systems and end-user applications.
• Experience working with AD and GPO.
• High time management skills, excellent organization and order.
• Strong service orientation and ability to work with end-users.