AI Implementation Specialist

Description:

abra Technologies delivers end-to-end technology solutions across software, cloud, data, cybersecurity, and digital transformation. With over 1,000 experts and strategic partnerships with leading global providers such as Microsoft, SAP, AWS and Salesforce, we support organizations across fintech, defense, healthcare, automotive, and e-commerce. We bridge technology and business goals by delivering scalable, tailored solutions that drive innovation and measurable impact. Our DNA combines people, processes, and technology to create real value for our clients.

Want to grow your skills and career? Join us!

abra Information Systems is seeking an Organizational AI Implementation Specialist. We are looking for a skilled Organizational AI Implementation Specialist to lead the daily, practical, and secure adoption of AI tools among employees and managers. This role requires bridging the gap between technology, people, and business workflows by guiding users, identifying business use cases, and fostering an internal AI community.

Key Responsibilities:

• Guide and support employees and managers in their day-to-day use of AI tools (e.g., ChatGPT, Microsoft Copilot, Claude, Gemini, Canva, and more).
• Gather, document, and prioritize business Use Cases across various departments.
• Create short guides, work templates, and a corporate prompt library.
• Support AI workshops and organizational training sessions.
• Manage an internal AI user community and collect success stories, barriers, and needs from the field.
• Work closely with Information Systems, HR, Information Security, and business managers.
• Track and measure basic metrics regarding usage, adoption, and business value.

• Proven hands-on experience and familiarity with a wide variety of AI tools.
• 1–3 years of experience in system implementation, organizational training, knowledge management, Customer Success, PMO, user support, or a similar role.
• High proficiency in phrasing, structuring prompts, and written communication.
• Basic understanding of information security and business data sensitivity – a major advantage.

Personality requirements:

• Excellent instructional, guiding, and interpersonal skills, with the ability to explain complex technology in a simple, clear manner.
• High technological curiosity and strong self-learning capabilities.
• A service-oriented approach, patience, and a passion for working with people.
• Practical mindset with the ability to identify field needs and translate tech tools into real business value.