Services Delivery Engineer

Opportunity Available in Israel for a Services Delivery Engineer.

Job Type: On-site / 1 year contract with possible extension

Location: Israel

*Required Israel security clearance*

Mission:

Coordinates technical activities for service delivery, ensuring compliance with contracts. Offers strategic guidance based on client insights, identifies sales opportunities, and manages customer relations during escalations. Collaborates on account growth plans, monitors delivery costs, and leads teams to meet obligations. Provides comprehensive reporting support, resolves issues proactively, and seeks innovation and growth opportunities. Emphasizes strong communication for enhanced customer relations and overall experience optimization.

Responsibilities and technical requirements:

· Provides targeted delivery support for a single customer.

· Aids in coordinating technical and process documentation.

· Focuses on data analysis and reporting.

· Assists in analyzing customer-specific issues.

Qualifications:

· A minimum of 3 years of experience in the role.

· Minimum educational requirement: Bachelor's degree or higher.

· Solid organizational and planning proficiency for overseeing program deliverables.

· Excellent at setting priorities and delegating tasks.

· Fluency in English is a must

· Skilled in analytical thinking, problem-solving, negotiation, and organization.

If you are a interested in this exciting opportunity, don't hesitate to send your detailed CV.