Technical Services Manager

Company Description

COMDA is a leading provider of authentication and data signature software systems.

With over 130 employees, we have two daughter companies: Comsign, the Israeli and international strong certificate authority, and ComsignTrust, specializing in the development of automated signature systems.

Role Description

You will be responsible for leading a team of system integrators and Help Desk. A supervisory level role in overseeing the day-to-day operations and activities of the technical services department,

Customer complaints and respond with appropriate conclusions based on relevant data.

Maintain a feedback loop with the customers and audience to ensure deliveries are in accordance with the customer needs and expectations.

Provide training to technical staff on major changes to processes and equipment documentation,

support continuous improvement processes to improve quality and operational performance.

Qualifications

• Team management and team leadership skills
• At least 5 years of experience as a technical service team in IT corporate or company.

Soul player willing to work in unusual hours and lead his team into it.

Management level worker

• Fluent in segments and problem-solving
• Ability to drive processes and strict attention to details
• Committed to operational excellence in all things and leads others on team
• Ability to work Independent, cooperative and highly motivated