Technical Sales & Support Analyst

Technical Sales & Support Analyst

SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, remote controlled weapons stations, and training. For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending American ingenuity, German engineering, and Swiss precision. Today, SIG SAUER is synonymous with industry-leading quality and innovation which has made it the brand of choice amongst the U.S. Military, the global defense community, law enforcement, competitive shooters, hunters, and responsible citizens. Additionally, SIG SAUER is the premier provider of elite firearms instruction and tactical training at the SIG SAUER Academy and is named Headquartered in Newington, New Hampshire, SIG SAUER has over 3,200 employees across twelve locations in three states and is a certified Great Place to Work™. For more information about the company and product line visit: sigsauer.com.

Position Summary:

The Technical Sales and Support Analyst drives the support for all sales groups by providing technical responses for RFIs/RFPs. The ideal candidate will support technical requests from customers all while ensuring customers’ technical specifications are met. The Technical Sales and Support Analyst will work independently but will maintain close collaborative efforts with the remainder of the R&D Team. This position is located in Israel.

Job Duties and Responsibilities:

Schedules and conducts local and overseas demonstrations of defense systems to government special forces key personnel.

Plans and supports VIP visits by providing technical support and demonstrations.

Provides technical responses for RFIs/RFPs and supports technical requests from customers all while ensuring customers’ technical specifications are met.

Proposes and analyzes product configuration and recommend products based upon customer specifications.

Provides product training, demonstration, instruction to customers, and participates in technical evaluations.

Demonstrates ability to influence and build strong partnerships and teamwork.

Provides expert technical advice to the salesforce.

Supports the Senior Management team in digital marketing initiatives.

Engages in and actively volunteers for Continuous Improvement projects/tasks.

Participates in and sustains 5S Standards.

Must follow all required ISO procedures, comply with all work exposure EH&S training requirements, and adhere to SIG SAUER, Inc. security mandates.

International travel at least monthly.

Miscellaneous duties as assigned.

Education, Experience, and Required Skills:

2+ years relevant experience post-graduation in a pre-sales/sales role involving overseas demonstrations. Military experience preferred.

3+ years of training skills and proven training past performance is required.

Self-starter, able to initiate action without supervision.

Excellent customer service skills/orientation.

Must be flexible, a team player, and possess the ability to multi-task and re-focus as needed.

Excellent organizational skills.

Excellent spoken and written English skills with clear articulation and persuasive communication abilities. Experience with the Russian language is preferred.

Experience using and maintaining firearms is preferred.

Equivalent combination of education and experience may be considered.

Working Conditions:

Able to lift up to 25 pounds.

Must wear Personal Protective Equipment (PPE) which is required in designated areas.

SIG SAUER, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.