Product Designer, Bill Pay

Overview

If you’ve ever freelanced, you’ve no doubt spent hours with a spreadsheet or post-it playing the frustrating game of managing cash flow: coordinating your money coming in with your money going out, trying to see how much you actually have to spend, and scrambling to fill the gap if you’re about to run out.

To run your own business is to play this game of chess — every single day. As one QuickBooks customer put it, “Thirty years of it and I'm still not comfortable. Everyday is a challenge.” And as research shows, most small businesses don’t actually play it very well: 61% of small businesses regularly struggle with cash flow. 33% are unable to pay vendors, bills, themselves, or their employees. 82% of those who fail do so because of poor money management.

The QuickBooks Money team is on a mission to give small businesses the advantage in that cash flow game and take control of their money. Working with teams across Intuit, we’re bringing customer insights, data science, and machine learning together to create financial products and tools across small business payments, banking, and lending. Our goal is to automate money management so business owners never have to worry about it.

We’re in an exciting period of growth and seeking a talented and passionate individual who shares our vision for helping power the prosperity of small businesses. This is a role for a creative individual who wants to help shape the future direction of an early product within Intuit and who has a ruthless attention to detail, is comfortable with ambiguity, and has a willingness to collaborate within a team environment. You’ll help by progressing the QuickBooks experience and you’ll also inspire and elevate the team by producing work that is always raising the bar and taking a customer obsessed approach to solving problems. We can’t wait to meet you!

What you'll bring

• 2 years of experience in product design, or related field with evidence of shipping products
• Ideally a bachelor’s degree in Product Design, or other relevant field.
• Understanding of design principles and methods
• Expertise conveying ideas and concepts through storyboarding, wireframing, and prototyping
• Curiosity and commitment to testing new ideas and innovating to drive business results
• Strong rationale and articulation of customer-back decisions
• Mastery of design tools
• An online portfolio demonstrating your strong craft and collaborative process
  
  

• Solve customer problems by synthesizing behavioral information and imagining things as they might be, not as they are
• Define the user experience, interactions, and user interface through user flows, prototypes, and visual design
• Conceptualize a broad spectrum of ideas and then narrow based on experimentation and customer research
• Solicit feedback and contribute constructively to design reviews
• Create a bold vision and propose game changing ideas in areas of ownership
• Influence cross-functional partners to focus efforts on strategic, customer-back innovations that have the largest business impact
• Collaborate with stakeholders to translate business goals into unique product experiences