IT Engineer

Who we are:

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and governance. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team with a passion for innovation and next-gen technology. BigID has been recognized for being one of CNBC’s Top 25 Startups powering the economy, we're on Built In's 2023 Best Places to Work, one of America's fastest-growing companies, Inc5000 2023, 3 years running, one of the 20 coolest identity access management and data protection companies, CRN Security 100 2023, a Market Leader in DSPM at the 11th annual Global InfoSec Awards (Cyber Defense Magazine) and 2023 Disruptor Gold Winner - Most Disruptive Cyber Security Software, Globee Awards.

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

Who we seek:

Reporting to the Head of IT in Tel Aviv, IT Engineers are responsible for cloud-based services and infrastructure and Infrastructure as Code, with a strong focus on automation and integration between services.

What you’ll do:

• Be an active part of the global IT team. Share responsibilities and contribute to the success of the global IT unit
• Lead automation efforts across all parts of the IT operation, partnering with various leaders across the security team, R&D, the People team, and business units
• Participate in the management of our SaaS back-office stack (Google Workspaces, Okta, Atlassian, Slack, Zoom, etc.)
• Identify and implement automation opportunities for IT processes
• Be part of the IaC efforts
• Diagnose and troubleshoot IT issues and come up with solutions
• Accurately document and maintain our inventory of technology hardware, software, and resources
• Establish, document, and implement processes and procedures
• Skillfully manage relationships with vendors and contractors for all IT-related purposes
• Update and modify IT infrastructure to address scalability, repeatability, and security
• Make sure security is foremost in everything you do
  
  

• 5+ years of experience automating IT processes
• 10+ years of experience as an IT expert supporting SaaS and backend services, preferably at a technology company
• A cybersecurity mindset: think “security” in every process
• A customer experience mindset: excited to dig into any issue, big or small, provide empathy and action to support IT customers
• An automation mindset
• Proficiency in DevOps tools and automation languages, such as Python, NodeJS, PHP, Terraform, and serverless
• Experience with IaaS and IaC
• Proficient in public cloud management: AWS, Azure, and GCP
• Strive to constantly improve anything and everything, identify issues, provide and implement solutions
• Ability to identify weaknesses in processes, provide and implement solutions
• A team player attitude
• A Project Manager mindset: Independent and capable of leading processes and projects
• Experience with API-driven processes
• High level of accuracy and attention to detail
• Mature and responsible with confidential information as a natural part of this role
• Strong communication and documentation skills (you love creating process docs)
• Strong analytical and problem solving skills
• A very high level of English
  
  

• Equity participation - everyone shares in our success
• Flexible work arrangements
• Other compulsory benefits based on country of residence
  
  

• Care - We care about our customers and each other
• Do - We do what it takes to make a positive impact
• Try - We try our best and we don’t give up
• Shine - We shine and make it our mission to always stand out