Senior Site Reliability Engineer

Who are we?

Hour One is a video transformation company. We replace cameras with code, for the next generation of video for the world of work. We use advanced neural networks, machine learning and audio-visual pipelines to create synthetic characters that look and sound like real people. This way, a single character can deliver thousands of text lines to a video stream which people can interact with. We use a vast cloud infrastructure to maintain those characters, and to generate and edit thousands of videos across business verticals, such as e-learning, digital health and e-commerce. Behind each synthetic character is a real human being. Through contractual arrangements, we have permission to use their likeness in commercial use cases, for which they earn a fee. We clearly label all commercial content as computer-generated, to respect the user’s right to know.

We're on the hunt for a talented DevOps/SRE to join our awesome team! In this role, you'll play a key part in shaping and fine-tuning our infrastructure and deployment flows.

Your main role? Making sure our system is reliable, scalable, and fast. Plus, we hope you’re as passionate about a great developer experience as we are. If you know your way around systems and love dabbling in development, we'd love to talk to you!

RESPONSIBILITIES

• Collaborate collaboratively with development teams to conceptualize and execute scalable, dependable, and efficient systems and procedures.
• Employ tools like Terraform and Kubernetes to enrich our multi-cloud infrastructure, assuring its security, scalability, and availability.
• Streamline infrastructure provisioning, configuration management, and the deployment of applications through automation.
• Utilize monitoring tools such as Grafana Cloud to scrutinize and address system and application performance issues.
• Forge and sustain alerting systems and responsive protocols, ensuring the timely resolution of issues.
• Engage in continuous enhancements, leveraging optimization and automation to elevate system dependability, performance, and security.
• Stay attuned to the latest advancements and best practices in the DevOps and SRE domains, incorporating them into our infrastructure strategies.

REQUIREMENTS

• A Bachelor's degree in computer science, engineering, or a related field (or equivalent practical exposure).
• A track record that attests to your proficiency as a DevOps/SRE Engineer or in analogous roles.
• Proficiency in the Python programming language.
• Advantageous if you have prior experience as a back-end developer.
• A comprehensive grasp of infrastructure-as-code tools, with a focus on Terraform.
• Expertise in the management and optimization of Cloud services.
• Proficiency in the containerization technologies like Docker and Kubernetes.
• A solid grasp of CI/CD concepts.
• Familiarity with monitoring and observability tools such as Prometheus or Grafana.
• Excellent communication and collaboration skills, coupled with an affinity for teamwork.

Advantage

• Experience across major cloud platforms (GCP, Azure, AWS).
• A firm grasp of security best practices, underpinned by hands-on involvement in securing cloud-based applications and infrastructure.
• Familiarity with log management and analytical tools like Loki.
• Contributions to open-source projects will be a distinct advantage.

If you are a motivated individual who is passionate about refining systems, optimizing developer workflows, and propelling infrastructure reliability, we encourage you to submit your application. Join us in shaping the trajectory of our technological landscape and leaving an indelible mark on our business endeavors.