IT Manager

Description:

Artlist is a leading creative technology company on a mission to empower creators and brands to bring their vision to life with video. Offering cutting-edge AI tools and models for image, video, and voiceover creation, alongside high-quality creative assets and powerful editing tools, Artlist enables creators to stay on trend, and achieve their creative goals. Trusted by over 30 million creators worldwide and top brands including Google, Amazon, Microsoft, and Versace, Artlist provides a seamless, subscription-based platform with a global license, giving creators everything they need to produce professional video content efficiently. For more information, visit artlist.io.

We’re looking for a talented IT Global Manager to join our R&D team, someone with the passion to learn every day and tackle new challenges while using cutting-edge technologies.

• 5+ years of hands-on IT management experience with team leadership responsibilities
• Deep expertise with cloud-based identity and productivity platforms (Okta, Google Workspace, Office 365)
• Strong background in endpoint security and device management (CrowdStrike, JumpCloud, Kandji MDM solutions)
• Experience with enterprise networking, VPN technologies, and remote access solutions (Palo Alto GlobalProtect or similar)
• Experience with SaaS services management and shadow IT detection (Zluri, Tori)
• Knowledge of compliance frameworks, particularly ISO 27001 and GDPR requirements
• Experience implementing business continuity and disaster recovery procedures
• Familiarity with AI productivity tools and corporate AI governance
• Automation mindset with scripting or workflow automation experience
• Excellent communication skills for supporting diverse, creative teams
• Hybrid work experience supporting distributed global teams
• Strong verbal, reading and writing skills in English
• Familiarity with ticketing systems such as Freshservice, Atera, etc.
• Proven track record in vendor management and IT procurement processes

Nice To Have: 

• Background supporting creative software environments and workflows
• Experience with AWS cloud services and backup solutions
• Familiarity with Atlassian suite, Monday.com, and project management platforms
• IT management or related technical certifications