Installation and Warranty Project Manager

Job Description

We are looking for a highly talented Installation and warranty project/budget manager to join our unique team of A&S customer support.

What’s in it for you?

Manage > $30M budget.

lead functional teams or projects.

Define yearly targets and commitments with the product teams allowing improvement plans which include design changes, processes effectiveness and knowledge transfer resulting operational and financial KPI’s improvement.

Interprets internal or external business issues and define best practices. Solves complex problems; takes a broad perspective to identify innovative solutions.

Works independently.

Our Group:

Customer Support, responsible for the core areas of centralized service to our current and NPI products customer’s needs.

The group focused on giving technical solutions to our customers HW and SW escalations, aimed to increase our customers productivity, create knowledge, and manage it across the organization. The team manage core service processes such as installation and warranty budgets, service policy and more.

What you'll be doing:

• Thorough understanding of the Installation and warranty process, install base requirements.
• Individual responsible for creating plans for specific configurations/systems as directed by Business Management Operations (BMO)
• Responsible for budget including planning and spending control for both controllables and HC
• Responsible for Field Operations logistics , providing clear guidelines to complex situations according to legal rules
  
  

What you should have?

• Working in a matrix environment
• High skills of analytics and analysis.
• Strong program management skills
• Must have a high sense of urgency, be able to multitask and deal with high system volumes.
• Financial experience advantage.
• Clear communication skills both verbal and written are critical for this role.
• Technical knowledge of the products as advantage.
  
  

Who we are?

Applied Materials Israel is home to the Process Diagnostics and Control business unit (PDC). Based in Rehovot, we develop, manufacture and market cutting-edge machine learning and computer vision-based metrology and inspection products that are essential elements in wafer fabrication. By playing a significant role in enabling the production of the next generation of microchips, our expertise enables our customers to transform possibilities into reality.

Get ready to go hybrid!

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

7 - 10 Years

Work Experience:

Additional Information

Travel:

No

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.