Senior Business Solution Specialist

Who we are:

CyberArk (NASDAQ: CYBR), the global leader in Identity Security, Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets.

What will you do:

CyberArk is looking for a Business Applications System Analyst with a strong background in information systems and technologies to support our business stakeholders in the Legal domain.

You will be working closely with the legal department to understand their needs, design solutions, and deliver them while providing top-quality ongoing service. This includes application issue resolution, configuration, managing security/permissions, providing support to users, and supporting any IT system malfunctioning issues.

The role requires extensive knowledge of various business applications and services, system analysis experience, and excellent end-to-end project management skills.

• Design and analyze various business processes across the company and within the CyberArk Legal department
• Serve as the main point of contact for all assigned applications & stakeholders
• End-to-end management of IT projects - Act as activity/project manager of enhancements and required upgrades including design, configuration, progress status, and monitoring through the development lifecycle
• Successful delivery on time, on budget, on scope, and on quality standards
• Take part in the review, selection, and implementation of new systems to meet company objectives
• Provide enterprise-wide technical support for the company's business applications. This includes problem identification and resolution within the SLA
• Document all system changes and educate all affected users on solution enhancements / new solutions
• Collaborate with colleagues as a technical mentor, sharing technical information, knowledge, and expertise
• Matrix management of resources such as IT cross functions, external vendors, and other resources within the company
  
  

• Bachelor’s degree in industrial engineering, information science, Information systems management (or equivalent field)
• At least 6 years of current, professional-level experience implementing and maintaining enterprise-wide applications – a must
• High level of project management skills – a must
• Experience and knowledge with IT system analysis, writing detailed technical and functional designs
• Excellent problem-solving/analytical skills and knowledge of analytical tools
• Ability to learn new content areas and new skills quickly and efficiently
• Excellent communication and interpersonal skills
• Customer-centric with an ability to understand customer needs
• Highly organized, motivated, and creative
• Multi-tasking capabilities
• High English proficiency - a must
• Ability to travel 1-2 times a year
  
  

• Experience in managing Legal related applications and customers – An advantage