Sales Operations Specialist

Okoora is a dynamic and rapidly growing global Fintech company. We are seeking an experienced and detail-oriented Sales Operations Manager to join our team. This role plays a critical part in optimizing our sales processes, ensuring efficient pipeline management, and facilitating data-driven decision-making. As a Sales Operations Manager, you will be responsible for overseeing and optimizing our sales operations processes. You will work closely with the sales team, finance department, and other cross-functional teams to drive sales efficiency, revenue growth, and customer satisfaction.

Responsibilities:

• Sales Funnel Oversight: Manage the end-to-end sales funnel for lead generation and conversion. Implement lead scoring and prioritization processes.
• Process Streamlining: Continuously optimize sales processes for efficiency and effectiveness. Identify and address process bottlenecks.
• Automation Tools Management: Select, implement, and manage sales automation tools to boost productivity. Provide training and support for tool utilization.
• CRM Data Management: Ensure CRM data accuracy, completeness, and integrity. Generate data-driven sales performance reports
• Sales Forecasting: Collaborate with sales and finance for accurate sales forecasts. Assist in quota planning and alignment with company goals.
• Collaboration with Sales Leadership: Partner with sales leadership to set goals, strategies, and metrics. Contribute insights based on data analysis.

Requirements:

• Bachelor's degree in Business Administration, Sales, or a related field
• 2-3 years of experience in a sales operations or related role, preferably with SaaS or fintech companies.
• Strong business acumen and market analysis skills.
• Exceptional organizational and project management skills.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and database management.
• Experience with financial systems and data analysis.