Account Manager

About Browzwear: 

Browzwear is a dynamic and innovative global software company with a team of 220 talented professionals who are passionate about shaping the future of 3D and SaaS technologies.

We deliver cutting-edge technology helping global fashion and apparel organizations overcome some of the most complex challenges. We continue to innovate and evolve rapidly as we enable the world’s leading companies to embark on their digital transformation journeys. Our innovative software products are used globally, leading the revolution in 2D CAD and 3D simulation for fashion. Browzwear: #1 3D Apparel Design Software

Position Summary

The growth of our largest and mid sizes customers is the key to our company’s success. As an Account Manager, you will be responsible for ensuring that your assigned customers are maximizing the value of Browzwear to achieve their business goals, and to uncover new opportunities for us to expand our business within their enterprise organizations. Your primary goal with be to establish and maintain strong relationships with key stakeholders, and maximize revenue expansion through upselling and cross-selling opportunities. You will work closely with a Technical Account Manager (Customer success in charge of renewals and retention) and be supported by other key teams internally including Marketing, Product and R&D, Global Training & Support, Consulting team, among others to ensure the success of your accounts for the company.

Responsibilities:

• Develop and execute strategic account plans to achieve revenue growth
• Build and maintain strong relationships with key decision-makers and influencers within customer organizations.
• Hunting: uncover new needs from different business units such as e-commerce teams, Merchandising teams, etc.
• Understand customer business objectives, challenges, and priorities to provide relevant solutions and ensure customer success
• Identify upsell and cross-sell opportunities within existing accounts and drive revenue expansion, with support from marketing and others as needed
• Conduct regular business reviews and reporting to provide insights and recommendations to both customers and internal stakeholders
• Stay updated on industry trends, competitive landscape, and emerging technologies to effectively position the company’s product and services
• Meet or exceed assigned revenue targets and other performance metrics
• Travel to customer sites as required to build relationships and support account activities (Expect 4-5 travels a month in some periods), this is a field-based position more than a sit-in position.
  
  

• Bachelor’s degree in business, marketing, or related field
• Multi-lingual: French and/or German being much preferred, English being the language of work internally.
• At least 5 years of professional experience in a fashion industry, sales, business development, or account management role preferably in the software or apparel industry
• Strong communication skills
• Experience in fashion technology sales or merchandising
• Ability to build and maintain lasting relationships with key accounts
• Ability to develop and execute an annual strategic account plan to accomplish goals and growth quotas.
• High learning abilities
• Able to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, PowerPoint.
• Proficiency with Hubspot, Salesforce, Rocket Reach, Zoominfo is a plus
• Experience in using CRM/Project management software is a plus