Director, Business Planning & Implementation

Job Title: Director, Business Planning & Implementation

Department: Business Operations

Reports to: Business Intelligence Engineer

Job Location: Hybrid: Remote Monday & Friday; DTLA Office Tuesday, Wednesday, Thursday

Position Summary: The Director, Business Planning & Implementation will be responsible for driving the organization’s annual Business Plan, tracking deliverables, and ensuring timely execution. In this highly visible and cross-functional role, you’ll work closely with all business functions and the Executive Leadership Team (ELT). Reporting to our Business Intelligence Engineer, you’ll focus on driving efficiency and optimizing productivity across the organization. The ideal candidate for this role understands how to balance systemic thinking and data-driven reasoning and has a natural ability to communicate clearly and effectively.

ESSENTIAL JOB FUNCTIONS are listed in order of importance:

1. Assist in executing the organization’s annual business review and planning efforts, assuming responsibility as the primary project manager for this process. This includes collaborating with the Business Planning Committee to establish and evolve an effective framework to maximize the efficiency, timeliness, and cross-functional collaboration associated with developing the annual Business Plan. A major focus will be communicating all key deliverables and deadlines, ensuring that the process is completed on schedule and at a high level of quality. - 30%

2. Serve as the organization’s primary project manager for implementation of the annual Business Plan. Once approved by the organization’s Board of Directors, this role will be responsible for centrally tracking all major deliverables, regularly soliciting feedback from all business functions, and communicating progress against organizational objectives to the Executive Leadership Team and Business Planning Committee. While each business function will be responsible for maintaining current information in the organization’s project management system, this role will additionally be charged with following up with the appropriate team members if deadlines/deliverables are not met as committed. - 25%

3. Develop standardized reporting for overall organizational performance, including dashboards that holistically and clearly illustrate progress against core organizational metrics, and distribute this information on a timely basis to the Executive Leadership Team and Business Planning Committee. Assist the Business Intelligence Engineer and President & CEO in the preparation of quarterly Board reporting and associated presentations highlighting organizational performance for the Board and other key external stakeholders. - 15%

4. Actively identify ongoing process improvements – including technology-based solutions where appropriate – to increase cross-functional collaboration, improve the efficiency of key organizational meetings, and streamline decision-making. -15%

5. Serve as the primary record keeper for all key organizational and cross-functional meetings (e.g. – Executive Leadership Team, Business Planning Committee, Business Reviews, and other standing committees as appropriate). This includes capturing detailed, accurate minutes reflecting all agreed action items, deadlines, and which team member has been assigned ownership for each deliverable and ensuring that these items are entered and tracked in the organization’s project management system. - 10%

6. Perform other duties as assigned. - 5%

OTHER JOB RESPONSIBILITIES:

7. Become a subject matter expert on the organization’s project management system, identifying opportunities to maximize adoption/usage, optimize platform efficiency, and serve as an internal resource for other team members requiring training/technical assistance.

8. Actively engage with Gartner and other thought leaders to remain current on best practices in organizational processes and communications and develop appropriate recommendations to achieve continuous process improvements.

EDUCATION & EXPERIENCE REQUIRED:

Bachelor’s degree preferred. In lieu of degree, equivalent education and/or experience may be considered. A minimum of 6-8 years of relevant experience required.

OTHER REQUIREMENTS:

Must possess and maintain a current, valid driver’s license and be able to drive a vehicle for work-related travel as needed and as applicable to the position. Must be willing to partake in a comprehensive background check including a drug test in accordance with applicable laws.

KNOWLEDGE, SKILLS, ABILITIES REQUIRED:

1. Exceptional project management skills including continuous process improvement and expert use of technology solutions – particularly project management platforms.

2. Strong problem-solving abilities, including the capacity to quickly assimilate new information, learn and adapt to evolving business circumstances, and troubleshoot issues as necessary.

3. Ability to effectively translate detailed data into clear, actionable reporting for business users.

4. Must be proficient in MS Office (Word, Excel, PowerPoint).

5. Excellent verbal, written, and interpersonal communication skills.

6. Dependable, great attitude, highly motivated and a team player.

7. Possess strong organizational skills and attention to detail.

8. Ability to multi-task and meet multiple deadlines.

9. Ability to communicate effectively across various departments and partner with team members with a variety of different work and communication styles.

10. Ability to work in a continuously changing environment.

PHYSICAL REQUIREMENTS – ESSENTIAL PHYSICAL TASKS:

The physical demands are representative of those that must be met by a team member to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, move. The employee must occasionally lift, carry, pull, push, transport and/or move up to 40 pounds. Ascends and/or descends stairs. Specific vision abilities required by this job include color vision. Requires prolonged sitting, driving, some bending, some twisting neck and body, some stooping and stretching/reaching (up, down, out), requires grasping, feeling, and detecting, requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, fax machine, telephone, calculator, projector, screen for presentations, and other office equipment on a repetitive basis. Requires normal range of hearing, talking, and eyesight to record, prepare and communicate appropriate reports and information.

• Drive long distances and sit for prolonged periods of time.
• Able to fly on an airplane and site for prolonged periods of time.
• Able to get in and out of a vehicle on a regular basis while traveling for work.
• Able to carry, lift, roll luggage or equipment for work-related travel.
• Reliable transportation.

COMPENSATION RANGE:

Exact compensation may vary based on skills and experience.

$100,000-$120,000

Bonus Eligible

BENEFITS + PERKS:

At Los Angeles Tourism, we believe your best work happens when you have the tools to stay healthy, enjoy the present moment, save for your future, and look forward to coming into work. That’s why we’re committed to providing a competitive and comprehensive benefits program.

🚦Hybrid work environment

🏠Remote Monday and Friday

🏙DTLA Tuesday through Thursday

🚗Company paid parking in DTLA

⏰Early Friday’s – our office closes every Friday at 2:30 pm

❄Holiday Office Closure (December 25th – January 1st)

📆10 Paid Company Holidays

🏝️Paid Vacation Time

😷Paid Sick Time

🎟Paid Floating Holidays

👶Paid Family Leave

🩺Comprehensive health insurance (both PPO and HMO plans available)

👓Dental and vision plans

⛑Employer-paid life insurance, AD&D, short-term disability, and long-term disability, Aflac

💌Employee Assistance Program

💸Flexible Spending Account (Healthcare & Dependent Care)

📈401(k) Retirement Savings Plan with up to 6% match that vests immediately

📞Monthly internet and phone stipend

Los Angeles Tourism & Convention Board reserves the right to modify the benefit plans and employee services at any time, with or without notice.

Mandatory Vaccine Requirement: Los Angeles Tourism continues to prioritize the health and safety of our workforce. Consistent with that commitment, in light of the substantial and growing body of evidence that vaccinations remain the most effective protection against the spread the COVID-19, we require that members of our team be fully vaccinated as a condition of employment. For individuals with medical conditions or sincerely held religious beliefs that prevent vaccination, the Company will consider requests for reasonable accommodation consistent with our policy and applicable law.

To apply, please email your resume to [email protected], noting the position title in the subject line. Due to the volume of applications that we receive, we are unable to respond to each individual submission and cannot accept phone inquiries. We appreciate your understanding and look forward to hearing from you.