Senior Product Manager

Who We Are

Resident is an industry-leader in the Direct-to-Consumer (e-commerce) space. While our customers are primarily based in the US, our R&D, Product and Data teams have been operating out of Tel Aviv since our founding. Our mission is simple, we are building a best in class ecommerce platform that leverages data and technology to create a competitive advantage for our brands. Starting from the marketing acquisition funnel and continuing through each customer’s journey, our tools and technology enable us to go the extra step to deliver a world class customer experience.

Our company is built around continuously improving our ability to introduce new customers to our products, and wow them with exceptional experiences through the shopping and post purchase journey. We love to use data and metrics to drive our decisions, while keeping in mind that customers don’t speak in numbers, and that each one should be treated as a member of our family.

Oh, and by the way - you’ll get to work with a diverse group of experts around the globe. You can expect a hard working team of people that understands how to create meaningful connections and get great work done virtually - it’s in our nature!

What We Do

The Product department is responsible for creating the best-in-class converting e-commerce websites in a very competitive landscape.

Our team works with cutting-edge product technologies and A\B tests best practices.

If you have a passion for UX\UI, Data, and testing, your place is with us.

We expect the candidate to have a very strong tech mindset and proven skills as well as the ability to work in a global and hybrid environment.

What are we looking for?

We are seeking a highly skilled and experienced Senior Product Manager to join our growing team. The ideal candidate will have a proven track record in product management with a focus on user testing, A/B testing, UI/UX, and a strong background in e-commerce or B2C. As a Senior Product Manager, you will play a pivotal role in shaping the direction of our products, ensuring they meet the highest standards of usability, functionality, and market relevance.

This key role is vital and directly impacts the company’s ability to generate more revenue. As Senior Product Manager, you will wake up every morning thinking about how you can turn more of our site visitors into Resident clients. Your role will be to conceptualize and execute complex UI/UX changes that will drive conversion rate improvements. You will own this process in high-impact user journeys, including designing and measuring impact, and will be working closely with our development team.

Qualifications

• 5+ years of product management experience, preferably in e-commerce, personalization and/or customer identity in DTC D2C companies.
• Experience optimizing UI/UX and working with designers
• Lead and execute user testing initiatives to gather insights and validate product concepts
• Experience working with R&D teams, writing requirements documents, and co-managing product roadmap
• Superior understanding of user behavior and understanding of user preferences in the purchase funnel
• Proven experience with managing successful conversion rate optimization processes through data-driven methodologies, including A/B testing using tools like Google Optimize, Google Analytics, Hotjar or Dynamic yield
• Proven track record for building confidence in business modeling, user experience exploration, product analytics, and product architecture
• Familiarity with onsite analytics, tracking, and personalization tools.
  
  

• Plan and manage engineering sprints, ensuring our team spends their effort delivering more value to the customer and company.
• Define the scope for both features & initiatives, clearly articulating the rationale behind decisions.
• Lead cross-functional teams, including engineering, design, marketing, UX research and data, through the agile execution process from conception, requirements gathering, UX design, development, and testing through to launch.
• Work closely with our data and UX team to cultivate a deep understanding of the user - both pre-purchase and post-purchase.
• Conduct ongoing competitive analysis of other sites, and products to continually identify ways to improve our user experience.
• Drive the evolution of the user experience by incorporating user feedback and industry best practices
• Leverage deep knowledge of e-commerce trends, customer behaviors, and industry benchmarks
• Act as a bridge between technical and non-technical stakeholders, fostering a collaborative environment
• Establish key performance indicators (KPIs) and monitor them to measure the success of product initiatives.
  
  

• Front-end skills
• Experience working with Datalayer \ GTM
• Understanding SEO and Performance Marketing
• Being an excellent communicator with a great sense of humor