Service Desk Specialist III

LivePerson (NASDAQ: LPSN) is a global leader in trustworthy and equal AI for business. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our Conversational Cloud platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Generative AI and Large Language Models for better business outcomes.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Every mind is invited to ask questions and actively seek new ways to achieve success and reach their full potential. We operate as one with a growth mindset. This means spotting opportunities, solving ambiguities and seeking effective solutions to challenges that make things better.

Overview

You would be joining a global service desk team that is responsible for deskside support for the entire global organization. Our team members are dispersed across the entire globe and this will be a primarily remote position (occasional project-related travel will be expected).

You’ll be joining the IT Help Desk Organization. The team is embedded within a larger Global Technologies Organization that is responsible for building internal automation products, managing off-the-shelf tool deployments, and IT-related engineering efforts. Within the IT Help Desk organization, you’ll be engaged with your sister teams to accomplish larger level goals.

You Will

• Conduct monthly and quarterly close processes, including account reconciliations and journal entries.
• Perform monthly analysis on high-risk vendors and accounts payable subledger.
• Assist in the preparation of VAT filings.
• Facilitate payments and liaise with vendors for specific entities.
• Take on special projects and other day to day bookkeeping.
• Participate in the implementation and optimization of various new systems and processes.
• Assist in the preparation of supporting schedules for quarterly and annual financial statements.
• Interact with external auditors in completing the quarterly reviews and annual audits of the SEC financials and other filings.
• Maintain documentation supporting SOX compliance.
• Assistance with multiple other corporate accounting, financial reporting and technical accounting functions.
  
  

• 4+ years of progressive accounting experience
• 1+ years of experience at a large public accounting firm
• Fluent in Hebrew and English
• Strong knowledge of US GAAP, Israel taxation and SOX regulations.
• Excellent analytical skills (data collection and modeling, what-if scenarios).
• Strong Excel skills (formula design, pivot tables, charts).
• Familiarity with SAP General Ledger system, Concur, or Hyperion/HFM/FCC a plus.
  
  

• Health: medical and mental.
• Time away: vacation, national/religious holidays and five personal days.
• Financial: ESPP, lunch meals cards.
• Family: parental leave
• Development: tuition reimbursement, native AI learning
• Additional: exclusive perks and discounts