Senior Project Delivery Manager, Professional Services

Are you a person who loves to work in a fast-paced and growing organization? Are you interested in enabling organizations to build virtual worlds powered by the cloud? At NVIDIA, our employees are passionate about parallel and visual computing. We're united in our quest to transform the way graphics are used to solve some of the most complex problems in computer science. We need passionate, hard-working, and creative people to help us take on some once-in-a-lifetime opportunities!

As a key member of the NVIDIA professional services group, we are looking for a senior service delivery manager with experience in project delivery in data center environments. In this role, the service delivery manager will manage the project through the complete project lifecycle from aspiration to production.

What You'll Be Doing

• Establish and maintain effective working relationships with all stakeholders
• Understand the high and low level technical architecture and be able to facilitate debate and drive decisions on appropriate solutions and e nsure that company requirements are produced to standard in a timely manner.
• Develop & present comprehensive technical solutions to customers
• Communicate and hold conference calls with internal teams, customers, and partners
• Manage complex installations, Report and escalate all observed problems to proper operational escalation points
• Manage the communication of project’s changes and release notices to customers
• Document technical and operational procedures clearly and concisely
• Be willing to work irregular hours as required
  
  

• B.Sc./M.Sc. Engineering or Computer Science (or equivalent experience)
• 5+ years of experience in project delivery management
• Minimum 5 years of experience in providing field services and/or customer support for hardware & software products
• In-depth knowledge of data center environments, servers, and network equipment.
• Strong interpersonal skills and the ability to work directly with customers
• Supreme leadership skills across broad and diverse functional teams
• Excellent communication and presentation/oral skills
• Strong organizational skills and ability to prioritize/multi-task easily with limited supervision
• Experience leading global projects.
  
  

• PMP Certification
• HPC Clustering or Data-Center technologies