EMEA Client Sourcing Lead

Job Description

The EMEA S&P Client Account Sourcing Manager is to undertake and develop the following activities:

Integrated Facilities management:

• Responsible for management and performance of all strategic sourcing and procurement related activities for specific client requirements across all service lines as required.
• Represent JLL S&P in client / account meetings and forums, and ensure adherence to all relevant inputs, materials and communication.
• Lead negotiations and delivery of savings targets relative to account deliverables. Responsible for appropriate reporting and tracking of Country / regional savings delivery via relevant (Jaggaer) platform(s).
• Accountable for implementation of S&P Strategic procurement planning, RFP management, bid analysis and recommendations, liaison with client governance teams for Contract management and approvals, risk management, compliance, and reporting.
• To manage account resources to ensure the required scope of services to be procured through discussions with Account Director, Regional / Site Facilities Managers, Operations Team(s) and client contacts are managed appropriately.
• To ensure that all supplier details and files are complete and immediately updated with notified changes and actively monitor and document any changes required to the supplier contracts.
• To manage framework relationships with JLL preferred suppliers with the support of the Category Management Team where required. Review performance as outlined in the framework agreements.
• To provide reporting as necessary (performance against KPIs, strategic sourcing activity, supplier performance management, contract management on a monthly / quarterly basis (as agreed with the client account) together with monthly inputs to JLL S&P organisation using the procurement platform (Jaggaer) where appropriate.
• Transformation activities are supported including audits, reports, and actions.
• Developing the supply chain to meet the business and client needs, strengthening capabilities and delivery, as well as identifying opportunities for further partnership growth and B2B.
• Engage with and support training guidance and requirements reference JLL S&P Strategic Sourcing activities. Ensure understanding of the tools, systems, regulations, country/ regional practices are available.
• Ensure S&P Policies and Procedures on the account relate to the appropriate country operations and practices and that they are reviewed annually and are current.
• Ensure S&P Strategic Sourcing managers develop and implement Sourcing plans for their Country/ region.
• Ensure suppliers are qualified and onboarded in line with JLL process (satisfying the compliance and risk management key requirements and appropriate systems are utilised).
• Provision of S&P transition support, including site visits, supplier on-boarding suppliers and other activities in the completion of account transitions as required.
• Maintain and manage sustainability and D&I strategy for the account supported by our JLL S&P Sustainability lead.
• Produce S&P QBR reporting and delivery of supplier review meetings, including status, highlights, analytics, savings, project plans, achievements, risks and issues.
• Management of the SPOCS and SME’s
• Ensure Supplier directory and supplier profiles and capability mapping are current and relevant.
• Active ambassador of the JLL S&P function, representing our values and departmental brand.
• Delivery of client account metrics as defined in the MSA
• Reporting and BI as required
• Client and Customer Service
• Active member of the JLL Sourcing & Procurement Team
  
  

• Own and manage contractor negotiations.
• Develop a close collaborative working relationship with JLL’s projects management team
• Identify, pre-qualify, onboard & train new contractors per site & per discipline
• Prepare project-specific pricing templates based on BOQs
• Identify contractors for specific project bids & agree bid list with client / JLL PMs
• Engage contractors about upcoming projects and schedule / manage pre-bid meetings
• Issue pricing templates, scope, design, site documents etc. to contractors
• Contractor scope clarifications & guidance on exact pricing requirements
• Receive, collate & analyze contractor pricing proposals at detailed line item level
• Confirm all scope included in contractor pricing - validate assumptions & exclusions
• Validate contractor pricing is per Schedule of Rates where applicable
• Identify lowest contractor cost per line item & develop cost negotiation plan
• Negotiate costs with contractors to drive down project Cost Of Works
• Receive, collate & analyze updated contractor proposals & revisions
• Collate final contractor bid data into project proposal template for final review
• Document upfront cost avoids and negotiated savings achieved to show client value for money
• Manage project cost proposal revisions & updates
• Negotiate subcontract terms with contractors
  
  

• Liaison with JLL’s other client account teams to gather best practice and cost benchmark data.
• Provide help, support, tools and procedures to JLL’s Project Managers regarding project cost proposals and benchmarking.
• Ad hoc duties as required
  
  

• 5 to 10 years in similar position
• Hold a business management or related degree.
• Communication, managing self and relationships with others, team working and co-operation, negotiating and influencing, personal effectiveness, analytical thinking and judgement, creativity and innovation
• Organisational awareness and strategic thinking, leadership, people management, management of projects, finances and other resources
• Strong analytical, financial and commercial skills
• Excellent inter-personal, communication and negotiation skills
• Excellent numerical and commercial acumen
• Excellent PC skills, proficient in Microsoft Office tools
• Fluent in English, additional WE language preferred/required
• Deep understanding of FM services and supplier environment
• Sourcing procedures and protocols – particularly for services contracts
• Experience working with suppliers across the EMEA region
• Development of Israel and EMEA strategic relationships with local and multi-national suppliers
• Proficiency with Priority - advantage
• MCIPS or Country Equivalent preferable.