Event Manager

Who We Are…

We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.

The Role...

At Soho House, the Membership Events Manager is responsible for creating special moments and continuing the “magic” within our Houses and physical locations. They will be programming, planning and executing innovative events for a Soho House region, using Soho House’s guiding principle of curating creative events for a community. Soho House events are designed to inspire members and connect the community. The Membership Events Manager will be responsible for curating and producing regular memorable member events, all to the highest creative standards. The programming and its success can be measured by retaining and gaining new members.

A successful Membership Events Manager is an organised storyteller with their finger on the pulse with for cultural trends as well as talent and brings fresh ideas to the table that continues to engage members, guests and staff.The Membership Events Manager will report into the Head of Membership & Communications for that House or Region.

Main Duties…

• Lead member events and House programming to connect the creative membership community through hyper-local story telling achieved by creating diverse and innovative experiences that result in positive feedback
• Conceive unconventional and memorable member events (e.g. booking talent for a unique event, an artist residency or building a bowling alley)
• Propose trends, technology and leading innovations for new event formats (including digital) and collaborate with the team on themes and installations for big events, like Halloween and New Year’s Eve
• Inspire members, talent and all Soho House teams when meeting to create and implement events
• Work across all cross functional teams: Operations, design, content, creative, digital, events, partnerships to deliver on all strategic objectives
• Facilitate events by connecting members to other members and allow opportunities for events to be hosted by members
• Build and create a robust database of bands, name talent and trends so that the House calendar is capturing the current cultural zeitgeist
• Ensure innovative events & programming are united around our global monthly themes
• Create systems to track the booking and forward planning of events so that deadlines and budgets are always met and work closely with the General Managers to ensure events deliver on business goals
• Content curation that tells a story and connects members digitally or in-person
• Adhere to health and safety policy (I.e. IIPP, worker’s comp procedures, and allergy procedures) and implement, monitor and enforce compliance with all Company policies, procedures and standards and local, state and federal law as applicable
• Program to drive late night attendance of members in our Houses
• Attend Heads of Departments meetings on a regular basis
• Have regular presence on the floor and work alongside Membership Managers to answer any and all member needs or inquiries
  
  

• Minimum of 5+ years of cultural event programming or cultural event production experience
• Extensive expirience in music and art production
• Creatively driven and culturally in-tune to develop / foster a network and knowledge to execute large scale events
• Research as well as exceptional organizational skills and extraordinary relationship building skills
• Ability to multitask and execute under pressure and in demanding fast-paced environments
• Critical thinker and the ability to exercise good judgment and solve problems quickly and effectively
• Collaborative and communicates well to provide direction / delegation to efficiently accomplish task(s) at hand.
• Influential leader driven by data driven analytics and relationships built throughout the creative community to ensure proper process, effective programs and technology are in place to support further growth and develop through membership recruitment, pipeline, process and member retention.
• Energetic, flexible, collaborative, a proactive; a team leader who can positively and productively impact both strategic and tactical finance, and administrative initiatives
• An essential part of the job is being available on a flexible schedule and being willing to work outside “office hours”. For example, nights, weekends and holidays (as needed and when applicable)