Field Application Engineer

Wiliot was founded by the team that invented one of the technologies at the heart of 5G. Their next vision was to develop an IoT sticker, a computing element that can power itself by harvesting radio frequency energy, bringing connectivity and intelligence to everyday products and packaging, things previously disconnect from the IoT. This revolutionary mixture of cloud and semiconductor technology is being used by some of the world’s largest consumer, retail, food and pharmaceutical companies to change the way we make, distribute, sell, use and recycle products.

Our investors include Softbank, Amazon, Alibaba, Verizon, NTT DoCoMo, Qualcomm and PepsiCo.

Wiliot is looking for a talented solution engineer.

We are looking for excellent engineers (HW, software, data) that are aiming to get closer to customer facing roles.

The solution team is the connecting link between Wiliot’s products and our customers.

In partnership with customer success managers, we are interacting with customers at every step of the journey – from understanding the problem, planning a solution architecture, deploying it at scale, and molding the generated data to create customer value.

This is a diverse and unique team that significantly affects Wiliot’s bottom line.

This is a unique opportunity to work with world-class customers, stay technical, and enable scale – so think big. In this position, you will be defining the optimal solution architecture for a number of Wiliot's accounts and supporting its successful implementation.

Responsibilities:

• Provide Level 1 to Level 3 Technical Support.
• Provide enterprise customer support to system integrators and Retail customers
• Analyze customer design requirements
• Act as a facilitator of company solutions for the customers
• Define optimal architectures from the physical layers of a Wireless communication system and digital deliverables
• Drive and support the solution deployment in the field
• Build and deliver technical solution presentations to customers
• Develop, and maintain a specialized knowledge base, training, and customer education
• Communicate effectively with engineers from many disciplines (including algorithm, software, and hardware engineers) to all requests sent by the Sales Team
  
  

• Bachelor engineering degree in CS\CE\EE or extensive experience in a similar role
• Fluency in English, excellent written and verbal communication and presentation skills
• Minimum of 3 years of experience in B2B enterprise customer-facing technical role
• Minimum of 3 years of experience designing and implementing system-level solutions
• Ability to travel according to the company's needs. Frequent travel to the EU and US is an integral part of the job.
  
  

• Ability to work effectively in a dynamic environment that includes working with changing needs and requirements
• Hands-on experience Basic software experience in Python, SQL, Bash, or similar languages.
• Advantage - In-depth experience with wireless technologies such as Bluetooth, WiFi, or Cellular
• Advantage - Experience with troubleshooting complex systems with data analysis.